Customer Experience Manager jobs
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Featured Job Postings from the Web
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| May 14 | Sr Product Mgr, Multicultural Experience | Marketing and Business Units | Philadelphia, PA |
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as assigned. The Senior Product Manager, Multicultural Customer Experience ... experience -Six+ years work experience in customer lifecycle management, marketing,... more |
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| May 10 | Data Management Analyst/ SAS/HL7 experience- Health IT | Northrop Grumman | Atlanta, GA |
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experience in IT and data management * Experience with advanced statistical software ... Experience with laboratory health records * Experience with surveillance data is... more |
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| May 08 | Quality Engineer - CMM & GDT Experience, Tier I Automotive Plastics | Southeastern Recruiting Consultants | Auburn, AL |
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molded plastic components and will have experience with Geometric Dimensioning & ... company continues to grow and expand their customer base. Immediate hire!! Confidential... more |
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| May 01 | Software Development Manager, Hardlines Customer Experience & Services | Amazon.com | Seattle, WA |
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results-oriented, inventive software manager to build great customer experiences ... experience * 2+ years people management experience * Experience with OOD and object... more |
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| Apr 29 | UX Design Manager - Digital and Mobile Products | Amazon | Seattle, WA |
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communicating, and implementing the user experience and associated UI framework and ... May be substituted with significant industry experience and accomplishments. more |
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| Apr 24 | Software Configuration Manager with SVN / Source Control experience- Health IT | Northrop Grumman | Atlanta, GA |
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sector is seeking a Software Configuration Manager to join our team of qualified, ... risk management and project scheduling * Experience creating and maintaining schedule... more |
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| Mar 18 | Designer User Experience | Walmart | San Bruno, CA |
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leadership, broad assortment and superior customer experience whether that customer is ... in eCommerce or related field. 1 year experience developing user experience... more |
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| Mar 08 | Analyst of Customer Experience | Bloomingdales.com | New York, NY |
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enhancements and issues Support Customer Experience Manager in developing business ... and brand immersion Challenge the Customer Experience Manager when a policy or process... more |
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| Feb 07 | Senior Manager Insights Partner (Global Customer Insights) | Walmart | Bentonville, AR |
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customer-centric environments -Demonstrated experience in managing direct reports and/or ... Marketing retail experience Job Role Senior Manager - Insights Partner (Global Customer... more |
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| Sep 30 | Senior Associate Customer Experience (INSURANCE) | PwC | Chicago, IL |
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help: € Define the desired customer experience through customer and market ... management; data enabled decision making; customer-centric change management;... more |
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| Sep 30 | Manager Customer Experience (INSURANCE) | PwC | Chicago, IL |
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service strategies. As a member of the Customer Experience team, you will help: ... the desired customer experience through customer and market insight € Align... more |
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More Job Postings from the Web
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| May 17 | SCC Customer Experience Manager | Travelocity | Grapevine, TX |
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TRAVELOCITY GLOBAL Travelocity is committed to being the travelers champion -- before, during and after the trip - and provides the most comprehensive and proactive guarantee in... more |
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| May 17 | User Experience (UX) Manager | Buyseasons | New Berlin, WI |
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Inc. User Experience Team, the User Experience Manager is committed to ... service teams to ensure continuity in our customer experience and company goals; and,... more |
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| May 17 | Manager of Online Customer Experience | Dish Network | Englewood, CO |
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Designers to champion the online customer experience. This role involves applying ... differentiating experience focused on customer requirements and usability by... more |
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| May 16 | Customer Experience & Training Sr. Manager/Director | Seamless | Sandy, UT |
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a Customer Experience and Training Sr. Manager/Director to join our growing Customer ... customer care and/or call center operations experience Expertise with customer experience... more |
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| May 16 | Director of Customer Experience | Charlotte | Hickory, NC |
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impact on Customer Experience to include the Customer Service and Engineering Services ... to the customer, leading the efforts to ease customer access, providing unequaled service... more |
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| May 16 | Assistant Customer Experience Manager - Gap/Gap Body/Gap Maternity - Town Center Plaza | Gap | Leawood, KS |
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US-KS-LEAWOOD Other Locations: The Assistant Customer Experience Manager is primarily ... The Assistant Customer Experience Manager focuses primarily on the areas of customer engag... more |
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| May 16 | Manager, Customer Experience | Hawaii Medical Service Association | Honolulu, HI |
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programs designed to improve customer experience and retention. * Resolve complex ... within account and increase customer experience. * Coach, train, mentor and... more |
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| May 15 | Customer Experience Manager - Victoria's Secret Stores - Valley Fair Mall | Limited Brands | Santa Clara, CA |
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customer experience on the sales floor. The customer experience manager drives results by ... customer experience -Analyzes customer experience reports and insights and mobilizes... more |
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| May 15 | Customer Experience Project Manager | BMO Harris Bank | Chicago, IL |
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sales force to achieve desired customer experience and sales/financial results. ... processes to improve sales effectiveness and customer experience. Maintain accountability... more |
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| May 15 | Manager, Premium Product/Experience Management, PSG | HP Careers | Cupertino, CA |
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Customer Evangelist Director, other Product/Experience Management Manager and Partner ... that deliver a superlative customer experience. The Product/Experience Management... more |
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| May 15 | Customer Experience Manager - Victoria's Secret - Boca Town | Victoria's Secret Stores | Boca Raton, FL |
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customer experience on the sales floor. The customer experience manager drives results by ... customer experience -Analyzes customer experience reports and insights and mobilizes... more |
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| May 15 | Manager, Donor Experience Program | Omidyar Networks | Oak Brook, IL |
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experience; Non-profit, fundraising experience and volunteer engagement ... Creative and innovative with a positive, customer-service oriented attitude. Excellent... more |
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| May 14 | Assistant Store Manager - Customer Experience | VF Outlets | Mercedes, TX |
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ensuring the customer has a positive experience by providing training and ... will be considered. Retail merchandising experience required, apparel experience... more |
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| May 14 | Customer Experience Manager - Victoria's Secret - Pembroke Lakes Mall | Victoria's Secret Stores | Pembroke Pines, FL |
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customer experience on the sales floor. The customer experience manager drives results by ... customer experience -Analyzes customer experience reports and insights and mobilizes... more |
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| May 14 | Customer Experience Advocate | Tesla Motors | Palo Alto, CA |
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customer experience and benefit from short customer feedback loops to ensure our ... Reservation, Delivery and Total Ownership Experience for a rapidly growing customer... more |
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| May 14 | Customer Experience Manager - Victoria's Secret - Boca Town Center | Victoria's Secret Stores | Boca Raton, FL |
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customer experience on the sales floor. The customer experience manager drives results by ... customer experience -Analyzes customer experience reports and insights and mobilizes... more |
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| May 14 | UX Product Manager | Redbox Automated Retail | Bellevue, WA |
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User Experience (UX) Product Manager Responsible for managing the user experience of the C ... Qualifications & Experience: ? 4+ years experience in a UX/ UI role ? Deep knowledge... more |
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| May 14 | QA Testing-CRM Functional,SAP experience, ISA / Ecommerce, | iSoft Solutions | Seattle, WA |
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- Seattle, WA Overall 8+ yrs of SAP experience Project Management experience, ... B2B has dealer order management Business to Customer Employee self service for equipment,... more |
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| May 12 | Customer Experience Program Manager - HSS list Job | Pearson | Upper Saddle River, NJ |
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instructors through our dedicated Customer Experience group. The Customer Experience ... peer-to-peer collaboration and support. The Customer Experience Program Manager is... more |
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| May 11 | Customer Experience Program Manager - English list Job | Pearson | Upper Saddle River, NJ |
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instructors through our dedicated Customer Experience group. The Customer Experience ... experience as a Product Manager or Training Manager. They should have experience... more |
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| May 11 | Manager, Customer Experience | Irvine, CA | |
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Customer Experience Manager forautomotive manufacturer is responsible for the development ... The retail experience includes all sales customer satisfaction process initiatives,... more |
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| May 11 | Senior Customer Care Experience Manager | Ezprints | Norcross, GA |
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ezprints strategic direction.The Senior Customer Experience Manager will direct, ... a Customer Experience Management role with experience in managing complex technical... more |
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| May 11 | Senior Program Manager PMP Military Experience TS SCI with Security Clearance | Design Staffing | Aberdeen Proving Ground, MD |
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for a strong and experienced Senior Program Manager for contract located at Aberdeen ... of Intelligence Community, DoDIIS customer and Service Intelligence Experience... more |
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| May 11 | Patient Experience Manager | Barnes-Jewish Hospital | St Louis, MO |
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for improvement in the customer experience. Works closely with performance ... Requirements Degree Bachelor's Degree Experience 5-10 years Supervisor Experience... more |
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| May 11 | Customer Experience Asst Store Manager | Harbor Freight Tools | Toledo, OH |
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Supervisor provides general direction. Customer Experience Manager independently ... of non-exempt/hourly associates. Impact of Customer Experience Manager Decision:... more |
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| May 10 | User Experience Research Manager | Directv | Los Angeles, CA |
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experience strategy at DIRECTV. The User Experience Research Manager will work ... of user experience. * Experience in user experience design, or information... more |
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| May 10 | Customer Experience Engineer | Engine Yard | San Francisco, CA |
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and Support organization to document customer environment, escalation procedures ... customer satisfaction Provide an excellent customer service experience, especially when... more |
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| May 10 | Customer Experience Manager | Michaels Arts & Crafts | Irving, TX |
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for Customer Experience Managers! Michaels Customer Experience Manager is enthusiastic ... by each customer. The Customer Experience Manager is responsible for driving customer... more |
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| May 10 | Customer Experience Project Manager | Blue Cross Blue Shield of Michigan | Detroit, MI |
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the overall Customer Experience. * Utilize customer feedback to develop and implement ... more than one customer interaction channel Experience in service and customer experience... more |
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| May 10 | Night and Weekend Customer Experience Manager | Michaels Arts & Crafts | Irving, TX |
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and Arts and Crafts. The Customer Experience Manager's primary focus is customer ... customer. The Night and Weekend Customer Experience Manager will be scheduled to work... more |
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| May 10 | Sr. Site Manager, Shopping Experience | Apple | Cupertino, CA |
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the world. The Sr. Site Manager of Shopping experience will lead a team of product ... We are looking for a senior product manager with significant commerce experience,... more |
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| May 10 | TR Manager User Experience Job | Thomson Reuters | New York, NY |
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Title: TR Manager User Experience ID: TEC00023043 Description We're looking for a ... as HTML5, Flash, and Silverlight In-depth experience in the creation of use cases and... more |
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| May 09 | UX/CX Producer/Program Manager | Modis | San Francisco, CA |
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Experience group you will advance the customer experience work by leading project ... and projects and implements customer experience designs for online applications... more |
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| May 09 | Apparel Customer Experience Program Manager | Amazon | Seattle, WA |
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warehouse operations and/or logisticsRetail experience a plus, especially in ... Amazon experience.5+ years of relevant work experience in Softlines fulfillment or... more |
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| May 09 | Restaurant / Retail / Customer Service Experience Wanted | Premium Management Group | Ventura, CA |
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Customer Service/ Restaurant/ Bar/ Retail Experience Needed You have a gift ... for individuals that have experience in customer service, sales, food service, client... more |
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| May 09 | Customer Experience Associate | Prana | Carlsbad, CA |
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Support Customer Experience Manager with training new and existing customer service staff ... Experience: o Minimum 1 year experience in customer service o High school diploma,... more |
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| May 09 | CUSTOMER SERVICE EXPERIENCE SPECIALIST | Adecco | Monrovia, CA |
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and efficiency. Demonstrate ownership of customer issues and work proactively with ... authority. Must have minimum 3 years of Customer Service experience with exceptional... more |
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| May 08 | Website Program Manager - UX Customer Satisfaction | Lenovo | Raleigh, NC |
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responsibilities include: Customer experience design, user experience research, ... inquiry Setting direction with customer experience and development team. Responsible... more |
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| May 08 | Corporate Manager-Customer Experience | SSM Health Care | Saint Louis, MO |
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management for Exceptional Customer Experience functions including: * Direct ... reported patient experience data. 2. Strong customer service orientation, good... more |
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| May 08 | ComEd: Mgr Customer Experience Job | Exelon | Villa Park, IL |
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Job Title: ComEd: Mgr Customer Experience Job ID: 3000563 Location: IL - Oakbrook Full/Par ... position is responsible for ensuring that customer experience leads not follows from... more |
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| May 08 | Customer Experience Program Manager | Standard | Portland, OR |
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way. The Customer Experience Program Manager is responsible for driving ... the financial metrics * Establish & manage customer experience program budget *... more |
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| May 08 | Customer Experience Program Manager | Standard Insurance Company | Portland, OR |
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way. The Customer Experience Program Manager is responsible for driving ... the financial metrics * Establish & manage customer experience program budget *... more |
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| May 08 | Principal Project Manager, Home Loans Customer Experience Job | Capital One | Plano, TX |
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Description Principal Project Manager, Home Loans Customer Experience ... level - 2 years experience with Customer experience theories, practices or... more |
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| May 07 | Research Manager (Customer Experience Strategy) | Peoplemetrics | Pennsylvania |
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with their critical Customer/Employee Experience issues? As Research Manager you ... looking to fill a Research Manager position in our Customer Experience Strategy... more |
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| May 07 | Federal - Customer Experience Software Engineer (D) - Ashburn | Accenture | Reston, VA |
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of applications in support of the Customer Experience Management (CEM) Team. ... experience * 2 years development experience with Microsoft Office technologies... more |
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| May 07 | Consumer Experience Manager | Brighton | City of Industry, CA |
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The Manager, Customer Experience, will be responsible for: ? Understanding and staying on ... and experience: ? 5+ years call center/customer advocacy management experience in a... more |
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| May 04 | Guest Experience Manager | First Hospitality Group | Glenview, IL |
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our hotels in providing exceptional guest experience as the Guest Experience Manager. ... the guest experience, ENSUR</em>E customer loyalty, and GUARANTEE</em>... more |
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| May 04 | CEM(Customer Experience Management) SE Chicago/NY/Boston/DC/Atlanta | Artemis Search | Chicago, IL |
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thought leaders to shape the future of customer experience management while enjoying ... applications Project Management experience highly desirable Experience with... more |
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| May 04 | Advisor or Senior Advisor, Serving Customer Experience Professionals | Forrester Research | Cambridge, MA |
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Forrester Leadership Boards (FLB) Customer Experience Council. The Customer Experience ... work experience in site design, customer advocacy, customer experience research,... more |
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| May 03 | Customer Experience Program Manager | Select Comfort | Plymouth, MN |
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The Customer Experience Program Manager (CXPM) is responsible to execute customer ... INCLUDE: Develop and run the customer experience programs, including the... more |
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| May 01 | Experience Program Manager Job | Microsoft | Issaquah, WA |
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industry? As an Experience Program Manager for Xbox Support you will work ... travel Customer Service or Support experience Previous call center experience... more |
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| May 01 | Business Process Analyst - Customer Experience Implementation | Cricket Communications | Denver, CO |
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The Business Process Analyst Customer Experience designs, modifies and manages ... The position promotes the Customer Experience through logical, accurate,... more |
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| Apr 28 | Patient Services Manager, 3 - 5 yrs healthcare management experience | Georgetown University Hospital | Washington, DC |
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as financial management preferred. Previous experience with computerized registration ... Excellent interpersonal communication and customer service skills, and good telephone... more |
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| Apr 27 | MANAGER USER EXPERIENCE - MOBILE | Home Depot | Atlanta, GA |
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strategies that enhance the online customer experience and maximize the revenue ... SCOPE - Position reports to Sr Manager, User Experience Accountable for direct supervision... more |
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| Apr 27 | User Experience Manager | Aquent | Northern Virginia, VA |
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Description: User Experience Manager will be responsible for creating great user ... Manager, you will: Represent the "User Experience" Translate customer requirements... more |
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| Apr 27 | Customer Experience Analyst II | Stericycle | Northbrook, IL |
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opportunities (productivity, superior customer experience, cost gains, etc). ... experience in Contact Centers or Customer Experience design. Knowledge of... more |
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| Apr 26 | Customer Experience Manager | Purchasing Power | Atlanta, GA |
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customer knowledge and insights into overall customer experience improvement plans * ... customer service engineering experience * Experience with program/product/channel... more |
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| Apr 25 | Customer Experience Web Producer | Kforce Technology | San Francisco, CA |
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in San Francisco, California. As Customer Experience Web Producer you will: * Manage ... design, creation, and production of customer experience elements on large efforts (>$1MM... more |
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| Apr 25 | Research & Customer Experience Senior Analyst | Emerald Resource Group | Westlake, OH |
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? Act as the project manager for customer experience projects as assigned; ... experience projects. ? Manage and conduct customer experience projects utilizing the... more |
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| Apr 23 | Global E-Commerce Sr. Manager (User Experience) | Rome Staffing | Benton Harbor, MI |
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role that enables consistent customer experience for all digital interactions ... Support the User Experience community Application Design / Problem Solving... more |
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| Apr 20 | Bilingual Customer Experience Specialist(RR) | Windstream | Charlotte, NC |
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Must have customer service and sales experience. Good verbal/written communication ... Education/Experience: High School diploma or equivalent and at least 8 months customer/sal... more |
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| Apr 19 | Senior Manager, User Experience Design | American Express | New York, NY |
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* 5+ years of design experience (Significant agency / studio experience preferred) * Evide ... Marketing Manager, Publishing, Research, Technology, Testing, User Experience, Web... more |
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| Apr 18 | Market Research & Customer Experience Analyst | Wunderland Group | Cleveland, OH |
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& Customer Experience, The Research & Customer Experience Analyst will work on ... appropriate. Act as the project manager for customer experience projects as assigned;... more |
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| Apr 18 | Senior Manager, Customer Voice Experience Job | Expedia | Bellevue, WA |
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Senior Manager, Customer Voice Experience Job ID #: 16806 Company : Expedia, Inc. Location ... Position Overview: Senior Manager, Customer Voice Experience Provide leadership... more |
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| Apr 16 | Customer Experience Marketing Contractor | Sirva Worldwide | Westmont, IL |
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innovate and develop the optimal moving customer experience through customer and ... Prior experience developing and executing customer experience road maps and platforms... more |
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| Apr 10 | Assistant Store Manager (Leadership and Business Management Experience Required) | Lululemon Athletica | Honolulu, HI |
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Assistant Store Manager (Leadership and Business Management Experience Required)-003614 ... Its You! guest experience. When the Store Manager is absent, the Assistant Manager is... more |
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| Apr 09 | Business Programs Manager - Customer Portal and Online Experience | Autodesk | San Rafael, CA |
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Programs Manager, Customer Portal and Online Experience: Requisition # 12WD10148 Location: ... years experience in managing the delivery of customer-facing online experience programs. more |
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| Apr 06 | Sr. User Experience Manager/Web Strategist Job | Vmware | Palo Alto, CA |
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Management, Manager, Marketing, Marketing Manager, Online Marketing, Operations, ... Senior Product Manager, Strategist, Strategy, Technology, User Experience,... more |
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| Apr 04 | User Experience and Design Manager | Numeric | Cherry Hill, NJ |
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The position of User Experience and Design manager will be engaged in all facets of the ... analytics requirements to help monitor the customer user experience and use the metrics... more |
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| Mar 28 | Customer Experience Supervisor | Verengo | Arizona |
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Job Description: As the Call Center Customer Experience Supervisor, you will be ... direction to achieve the highest level of customer experience satisfaction. You will... more |
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| Mar 26 | Patient Experience Manager | Moses Cone Health System | Greensboro, NC |
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Minimum Education and Experience Minimum of 5-7 years healthcare, hospitality or customer ... with operational leadership and supervisory experience. Consulting experience (either... more |
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| Mar 23 | Director of IT - Must have Property Management experience | StarPoint Solutions | New York, NY |
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server backup & file restoration services. Customer Support: Provide technical support ... work experience in IT, with supervisory experience. Industry level certificates, i.e. more |
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| Mar 16 | Director, Customer Experience | Asurion | Nashville, TN |
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Director Customer Experience, the Customer Experience Director is responsible for ... in customer experience or other relevant experience (Marketing, Customer Experience,... more |
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| Mar 13 | Customer Experience Manager for VC Funded Startup | Naturebox | Palo Alto, CA |
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firm. NatureBox is looking for a customer experience representative to be an early ... Potential to hire / manage a team of customer experience representatives within 12... more |
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| Feb 29 | Sr. Program Manager - Player Experience | Activision | Santa Monica, CA |
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customer service and player engagement experience. The Senior Player Experience ... analysis on customer experience and product experience defects and developing compelling... more |
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| Feb 28 | Consumer Experience Tier 3 Manager | Sony Computer Entertainment America | Foster City, CA |
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Services teams to continually refine the customer experience * Continuously monitor ... * Motivate staff to provide a world class customer experience while maintaining... more |
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| Feb 28 | Assistant District Manager (DM Management Experience Preferred) | Sears Holdings | Brooklyn, NY |
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experience in retail or equivalent industry experience preferred. * Extensive knowledge ... and external team members and customers. * Experience selecting, assessing, coaching and... more |
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| Feb 15 | On Demand Customer Experience Manager III | RedPrairie | San Francisco, CA |
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responsibility of the On Demand Customer Experience Manager III (CEM III) is to ... relationships with each assigned new customer must understand customer's... more |
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| Feb 13 | Customer Experience Research Co-op | Constant Contact | Waltham, MA |
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* Customer Experience Research Co-op Customer Experience Research Co-op Constant Contact ... award-winning customer support. The Customer Experience group seeks a motivated,... more |
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| Feb 04 | Managing Director of Customer Experience and Project Management | Simplicity Consulting | Washington |
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National Sales Manager Leading sales teams that support/serve regional markets nationwide ... / Implementing Programs to Enhance Customer Experience Tri-channel Business... more |
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| Feb 04 | Restaurant Manager GENERAL MANAGER EXPERIENCE | Gecko Hospitality | Walla Walla, WA |
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full-service restaurant General Manager experience with nationally-recognized chains. ... to quality food and customer service. Experience managing teams of at least 10... more |
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| Jan 27 | Segment Analyst, Customer Experience Management | Walgreens | Deerfield, IL |
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development and testing of segment-specific customer experience treatments Target new and ... growth opportunities Optimize the customer experience using technology as well as... more |
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| Jan 10 | Sr. Project Manager (CRM Experience) | Levelstudios | California |
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Sr. Project Manager must have considerable experience in a fast-paced, dynamic ... or technology-related field (or commensurate experience) Knowledge and experience with the... more |
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| Dec 12 | Innovation Experience Manager | NAVTEQ | Illinois |
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Qualifications 4-6 years of work experience with broad base of business skills ... A demonstrated ability to integrate customer and other marketplace insights into... more |
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| Nov 30 | Customer Experience Program Manager | People, Places & Administration | Maitland, FL |
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General Purpose: Provide guidance to the Customer Experience Consultant Team in the ... as required to provide support for Customer Experience related activities. - Performs... more |
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| Nov 30 | Customer Experience Systems Project Manager | Netspend | Austin, TX |
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The Customer Experience Systems Project Manager will be responsible for coordinating ... related to system enhancements for the Customer Service organization. Efforts will... more |
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| Sep 01 | Senior Associate-Creative Strategy & Customer Experience,Job ID | Discover Financial Services | Riverwoods, IL |
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Some experience with advertising, creative development and media planning Experience and/or ability to work within cross-functional environment and external agencies/vendors... more |
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| Aug 26 | Manager, Experience Intelligence | Cleveland Clinic Foundation | Cleveland, OH |
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PDAD8; 081011*CB Help Job Segments: Customer Service, Defense, Facilities, ... Healthcare Administration, Management, Manager, Operations, Research Cleveland... more |
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| Jan 04 | Manager, Customer Experience | Betsy Johnson Regional Hospital | Dunn, NC |
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Duties and Responsibilities :Internal consultant on Patient/Family Experience and Satisfac ... to drive improvement in patient and family experience. Leadership accountability In... more |
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