Customer Experience Manager jobs - Boston, MA
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Featured Job Postings from the Web
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| May 23 | Branch Manager I | Citizens Financial Group | Boston, MA |
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for maximizing branch revenues, sales, customer satisfaction, branch staffing, and ... degree preferred 4 years sales management experience Proven ability to manage franchise... more |
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| May 22 | Account Manager - Customer Care | September Partners Executive Search | Boston, MA |
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that feedback to insure a positive customer experience. Specific ... You must have solid technical knowledge , experience in sales and/or customer service, sol... more |
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| May 18 | Sr. Customer & Carrier Support Applications Engineer | Mediatek | Woburn, MA |
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protocols will be a plus. - Customer support experience is a must; good verbal and written ... - Hands on experience with protocol testing (Lab/Field/IOT/Operator etc.) is a must... more |
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| May 14 | Sales / Business Development Director for Customer Soluti | Telemedicine Web-based Technology Platform Co | Boston, MA |
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We are looking for a high-energy Sales/Business Development Director for their Customer So ... experience. Sales or account management experience from health insurers, consulting... more |
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| May 11 | RN Case Manager - Kindred Hospital Boston - GENEROUS HIRING BONUS!!! | Kindred Healthcare | Boston, MA |
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licensure or certification or commensurate experience in a related healthcare field. ... Experience: Three years clinical experience. Prefer experience in Case... more |
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| May 09 | AT&T Peoplesoft Project Manager | AT&T | Boston, MA |
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Manager works as a consulting project manager on product implementation, ... REQUIREMENTS: * 4 years overall experience managing PeopleSoft... more |
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| May 07 | AT&T Store Manager I | AT&T | Burlington, MA |
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Required Qualifications: * Two years sales/customer service experience in ... Qualifications: * Three or more years sales/customer service experience in the... more |
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| May 06 | Customer Care Manager | Compuware | Lexington, MA |
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of Account Management, the Customer Success Manager (CSM) is expected to build and ... a customer advocate within Gomez and report customer feedback internally to Product... more |
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| May 01 | Inside Sales/Customer Service Rep | Personnel People | Woburn, MA |
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appropriate gross margin while increasing customer satisfaction. Generate new and ... Degree in Technical discipline preferred. Experience Mechanical and mathematical... more |
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| Apr 29 | Customer Care / Claims Manager | DentaQuest | Boston, MA |
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Requirements: 8+ years operations or related experience; cross-functional experience a ... experience. Bachelors Degree or equivalent experience. Strong facilitation, problem... more |
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| Apr 23 | Cust Svc Rep | Avalon Risk Management | Salem, MA |
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meetings and other tasks as needed. General customer service duties will include tasks ... 2-4 years general office or customer service experience using Microsoft Office products;... more |
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| Apr 15 | Senior Manager of User Experience | Global Consumer Products Company | Stoughton, MA |
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very well be the next Senior Manager of User Experience for a major global consumer brand ... Six or more years of experience as a UX/usability practitioner... more |
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| Mar 20 | Customer Sales Manager | GlaxoSmithKline (gsk) | Boston, MA |
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work experience. ? Minimum 5 years OTC Sales experience. Preferred qualifications: ? ... manner. Effective communication skills. ? Experience presenting to groups representing... more |
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| Feb 18 | Sr. Manager of Software Development - Digital and Mobile Products | Amazon.com | Boston, MA |
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have an established background in developing customer-facing experiences, a strong ... and developing complex, interactive customer experiences. * Strong technical... more |
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| Feb 13 | Distribution Customer Experience Officer | Citizens Financial Group | Dedham, MA |
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and share data and information on customer experience, metrics and voice of the customer ... the goal of a differentiated customer experience. Qualifications 10+ years... more |
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More Job Postings from the Web
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| May 29 | Customer Service Specialist - Brockton Store #236 | Dick's Sporting Goods | Brockton, MA |
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service by adhering to and enforcing customer service programs ? Handle all ... of basic cash management procedures Experience: 1-2 years of Retail Cashier... more |
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| May 28 | Customer Service Cashier | Whole Foods Market | Cambridge, MA |
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shopping experience by performing all customer service functions according to ... the Customer Service Team Leader (Department Manager), Associate Team Leader (Assistant... more |
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| May 28 | RN Clinical Reimbursement Coord MDS - PPS Experience Full Time | Genesis Healthcare | Brookline, MA |
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an experience Clinical Reimbursement Nurse. Experience in MDS PPS is essential. This is a ... clinical nursing experience is required. 3. Experience with Medicare/Medicaid... more |
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| May 25 | Customer Care Manager | Abine | Cambridge, MA |
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and email support functions Knowledge of customer support tools needed Experience ... working on consumer-focused products Experience managing a team of customer... more |
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| May 25 | Senior Systems Engineer - Customer Systems Integrator Job | Nokia | Burlington, MA |
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Senior Systems Engineer - Customer Systems Integrator-RES000002QS Description Nokia is ... (CVS, SVN); deployment tool (cfengine, - Experience with centralized log analysis... more |
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| May 25 | Customer Care Specialist | Aspentech | Burlington, MA |
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service model which seeks to drive the customer experience to new levels of ... as required * 3 years of customer service experience in a fast-paced high-tech... more |
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| May 24 | Customer Service Rep II | Millipore | Billerica, MA |
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Customer Service applications that house customer information, policies and ... is required.1-3 years of customer service experience is required. * Strong knowledge... more |
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| May 24 | Customer Service Rep II | Merck Group | Billerica, MA |
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Customer Service applications that house customer information, policies and ... is required.1-3 years of customer service experience is required. * Strong knowledge... more |
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| May 24 | User Experience Manager | VistaPrint | Lexington, MA |
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Manager, User Experience Design, Global Do you live and breathe "Don't Make Me Think" ... and become part of Vistaprint's future. Manager, User Experience Design, Global Do... more |
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| May 24 | Center Manager - No Medical Experience Necessary | Lifestyle Lift | Burlington, MA |
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available for an experienced Manager! Responsibilities for this position include, ... Flow Efficiency Optimization Experience · Accounting and Finance Knowledge ·... more |
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| May 24 | User Experience Manager | Visaprint US | Lexington, MA |
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* Conducting customer research to document customer needs and identify opportunities for ... of usability principles and techniques. * Experience designing in Visio, Axure or... more |
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| May 24 | Customer Service Rep II | EMD Serono | Billerica, MA |
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Customer Service applications that house customer information, policies and ... is required.1-3 years of customer service experience is required. * Strong knowledge... more |
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| May 24 | Customer Service Manager | People's United Bank | Marlborough, MA |
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for overall management of the customer experience and profitability, including ... Champions delivery of the ultimate customer experience throughout the branch. more |
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| May 24 | Web Experience Optimization Manager | Hireminds | Boston, MA |
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and recommendations on online shopping experience improvements to increase the ... team, and larger business intelligence and customer experience teams to inform and... more |
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| May 23 | Bloomingdale's Chestnut Hill, MA: Customer Experience Leader, Full Time | Bloomingdale's | Chestnut Hill, MA |
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Overview: The Customer Experience Leader is responsible for supervising the resources of ... Manager or, in AVN, CEN, RFD and SHM, to the Manager of Customer Loyalty. The CEL job... more |
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| May 23 | Senior Customer Service Specialist | Federal Reserve Bank of Minneapolis | Boston, MA |
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job related experience. Demonstrated strong customer service experience required. Strong ... with Microsoft software is expected. Experience with client distribution software... more |
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| May 23 | Customer Care Manager | mindSHIFT Technologies | Waltham, MA |
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employees. Act as the escalation manager for Customer Support staff and bring resources in ... experience. Two or more years of supervisory experience managing a team of 5 or more... more |
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| May 23 | Assistant Event Producer, Local, National & Experience | Rue La La | Boston, MA |
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due to unmatched capabilities in customer experience, merchandising, technology, ... Experience Requirements i Bachelors degree i Experience in the services industry or... more |
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| May 22 | User Experience Specialist Job | Alliance Data Systems | Wakefield, MA |
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Job Title: User Experience Specialist Job ID: 14020 Location: Wakefield,MA, US Full/Part T ... * Online portfolio demonstrating experience creating complex user-centered... more |
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| May 22 | User Experience Specialist | Epsilon Data Management | Wakefield, MA |
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strategic consulting, acquisition and customer database technologies, loyalty ... * Online portfolio demonstrating experience creating complex user-centered... more |
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| May 22 | UX Software Engineer / Architect | Bluemetal Architects | Boston, MA |
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passionate about the craft and art of user experience and software development?Do you ... build software solutions that exactly meet customer needs, today and in the future.Our... more |
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| May 21 | Customer Service - Account Service Specialist | RR Donnelley | Hyde Park, MA |
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print Responsibilities Projectacoordinate customer on-boarding and campaigns for ... Required Experience This position requires 24/7 call availability... more |
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| May 21 | Future Opportunities -- Customer Advisor | Goodyear Tire & Rubber Company | Roslindale, MA |
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customer service experience. We earn our customer's trust by installing the highest ... products and professional automotive service experience. Provide exceptional customer... more |
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| May 20 | Customer Programs Manager - Americas Customer Reference Team | EMC | Hopkinton, MA |
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customer networking events Coordinate live customer interviews for Studio E customer ... skills Customer centric tendencies and customer-facing experience (particularly with... more |
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| May 19 | Customer Care Consultant | Dun and Bradstreet | Boston, MA |
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with Confidence™. KEYRESPONSIBILITIES: Customer – Drive overall Customer Care ... Develop and analyze customer segmentation and assess usage/behavior trends to prioritize c... more |
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| May 18 | Customer Service Manager | Recruit Gaap | Somerville, MA |
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Firm industry is seeking a full-time Customer Service Manager for the Somerville, ... Discover customer needs and inform customer's inquiries, concerns and... more |
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| May 18 | Accenture Management Consulting - CRM Customer Service Operations Resources Utilities Manager - Targeted Locations | Accenture | Boston, MA |
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through Thursday) * Minimum of 5 years experience in Customer Service or Customer ... experience * Utilities Customer Care Experience - operations or consulting *... more |
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| May 17 | Customer Service Rockland | 3M Company | Brockton, MA |
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outside warehouses Identifies and resolves customer complaints, customer service ... required Minimum one year of experience in customer service and/or supply chain... more |
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| May 17 | Assistant Customer Experience Manager - Gap - North Shore Mall | Gap | Peabody, MA |
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US-MA-PEABODY Other Locations: The Assistant Customer Experience Manager is primarily ... The Assistant Customer Experience Manager focuses primarily on the areas of customer engag... more |
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| May 17 | Customer Support Rep/Virtual East Coast | Teradata | Boston, MA |
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to senior customer management middot Experience and success working in high ... Math Statistics or Engineering middot Experience leading team of technical... more |
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| May 16 | User Experience Design Manager | Sony Electronics Inc. - USA | Boston, MA |
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students, educators, and hobbyists. The User Experience Design Manager is responsible for ... accelerators for this position are: Customer Focus, Process Management, Problem... more |
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| May 16 | Account Manager - Customer Relations | Safecor Health | Woburn, MA |
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The Account Manager is responsible for helping to manage the overall customer experience f ... customer requirements, and the sales process.Customer FocusedAction OrientedStrong... more |
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| May 14 | User Experience Architect - Mid & Senior Levels | Mobiquity | Marlborough, MA |
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of user experience design. Skills & Experience Strong human factors background, ... software, web, and mobile interface design. Experience in user experience architecture (5... more |
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| May 14 | Customer Service Sr. Associate | Dell | Quincy, MA |
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preferred. Experience: 2-3 years related customer service experience within a ... Business to business customer service experience very helpful. Preferred... more |
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| May 14 | #726 - DDC Warehouse/Customer Service Manager - Boston, MA Job | Best Buy | Boston, MA |
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The Delivery Distribution Center (DDC) Warehouse/Customer Service Manager is responsible f ... Service Managers possess previous leadership experience, a strong customer orientation,... more |
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| May 14 | Director, Online Experience & Social Media Measurement | Fidelity Investments | Boston, MA |
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Distribution, Market Insights, Customer Experience, Segment, PI Operations, Design, ... the Customer Experience team to identify customer pain points. Implement enhancements... more |
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| May 14 | Office Manager/Customer Service Needed | Randstad USA Administration | Wrentham, MA |
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area. This person will be responsible for customer service, accounting, general ... previous customer service and bookkeeping experience. Working hours: 8-5... more |
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| May 11 | Solar Customer Advocate | Next Step Living | Boston, MA |
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Customer Advocate Reports To: Inside Sales Manager Department: Solar FLSA Status: ... Spreadsheet software, Pictometry a plus * Experience with Salesforce customer... more |
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| May 11 | (PT) Customer Service Associate | Paper Source | Cambridge, MA |
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is the customer. Models the Paper Source Customer Service Experience: * Consistently ... our products, and providing extraordinary customer service. * Arts and crafts... more |
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| May 10 | Customer Business Manager | Consultnetworx | Framingham, MA |
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looking for a Customer Business Manager. The Customer Business Manager's responsibilities ... plans by customer, with 4 years experience as a Key Account Manager/Market... more |
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| May 10 | Need Senior UX Developer at Waltham, MA : Need Locals :F2F required | Xpectit Mobile | Waltham, MA |
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User Experience Team. Help us redefine our experience with a focus on online marketing ... related professional experience 5 years of experience designing complex, multi user... more |
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| May 09 | Senior Consultant / Manager / Director Based Upon Experience | Peloton | Boston, MA |
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on finding individuals with demonstrated experience with relational database ... responsibilities a senior consultant or manager can expect while working at Peloton... more |
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| May 09 | UX Research Recruitment Specialist Job | Pearson | Boston, MA |
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Qualifications -At least two years' experience in recruiting, sales, and/or ... customer service -Prior outbound phone experience -Solid project management,... more |
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| May 09 | Director of Products with Lean Startup Experience | Logmein | Woburn, MA |
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We are specifically looking for someone with lean/agile experience ... nontechnical stakeholders, easily translate customer needs into product requirements and... more |
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| May 09 | Customer Contact Manager | Citizens Financial Group | Dedham, MA |
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customer communications and required customer notifications for the overall bank. ... experience; knowledge of direct mail a plus. Experience at a large corporation within the... more |
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| May 08 | Customer Service Rep | Stanley Black & Decker | Holliston, MA |
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Fulfilling customer requests for literature, product availability / information / part num ... A minimum of two years experience in Customer Service within a manufacturing... more |
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| May 08 | Customer Service Rep | Stanley Works | Holliston, MA |
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Fulfilling customer requests for literature, product availability / information / part num ... A minimum of two years experience in Customer Service within a manufacturing... more |
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| May 07 | Advisory Services Manager - Customer- Utilities Sector-Various locations | Ernst & Young | Boston, MA |
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Advisory Services Manager - Customer- Utilities Sector-Various locations - ATL000N7 ... Management and Pricing, Order Management Customer Experience and Social Media * at... more |
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| May 07 | Director, Customer Support | Tripadvisor | Newton, MA |
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service agents and to ensure a superior customer experience for TripAdvisors member ... processes designed to improve the customer support experience. Developing a... more |
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| May 07 | Inside Sales Rep with Telco experience at Juniper Networks | Westford, MA | |
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Sales Professional should have significant experience in managing high-level business ... *2-3 years previous Inside Sales experience in the telecommunications industry... more |
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| May 07 | User Experience Engineer | Liberty Mutual Group | Boston, MA |
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experience for our customers. The User Experience Engineer works closely with ... Experience using Morae or Camtasia Experience juggling multiple projects in a... more |
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| May 04 | UX Designer | Bridgeline Digital | Burlington, MA |
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with stunning creative, deep technology experience, the iAPPS web application ... the user experience of our award winning Web Experience Management (WEM) suite, iAPPS. We... more |
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| May 03 | Tax Analyst with Audit Experience | StarPoint Solutions | Boston, MA |
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designation preferred, but not required. *Experience preparing corporate and ... of customer service to internal customers. *Experience with Microsoft Word, Excel and... more |
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| May 01 | Senior UX Developer - Boston | Avid Technical Resources | Waltham, MA |
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experience. * Between 6-9 years of experience designing complex, multi user ... * Experience with large Java, and J2EE web-based applications; or experience on other mult... more |
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| Apr 30 | Facilities Manager - Critical Experience Required | Cbre | Boston, MA |
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the world delivers the highest level of customer service and value, which enables ... years of related experience and/or training. • Ability to comprehend, analyze, and... more |
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| Apr 27 | Customer Service Supervisor - Home Office Call Center | TJX Companies | Framingham, MA |
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sensitive areas and conversations to Customer Service Manager to limit company ... years experience in Customer Service, Customer Relations and/or call center,... more |
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| Apr 27 | Bloomingdale's Chestnut Hill, MA: Customer Experience Leader, Fu | Bloomingdales | Chestnut Hill, MA |
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Macy's Overview: The Customer Experience Leader is responsible for supervising the ... Manager or, in AVN, CEN, RFD and SHM, to the Manager of Customer Loyalty. The CEL job... more |
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| Apr 25 | Full Time Customer Service Associate | Pitney Bowes | Weston, MA |
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documents Ordering supplies Responding to customer requests Handle time-sensitive ... but not required Minimum of one year of customer service related experience preferred... more |
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| Apr 25 | Customer Service Supervisor | Neighborhood Health Plan | Boston, MA |
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* Anticipates and meets, or exceeds, internal and/or external customer expectations and re ... center experience, managed care organization experience, and supervisory experience. *... more |
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| Apr 18 | Ecommerce Fulfillment & Customer Service Manager - Professional Sports Products | That's My Ticket | Medway, MA |
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position of: Fulfillment & Customer Service Manager This person will be responsible for ... Preferred experience Customer service via phone and email with experience handling fulfill... more |
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| Apr 13 | Advisor or Senior Advisor, Serving Customer Experience Professionals | Forrester Research | Cambridge, MA |
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Forrester Leadership Boards (FLB) Customer Experience Council. The Customer Experience ... years of work experience in site design, customer advocacy, customer experience... more |
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| Apr 10 | Sr Manager User Experience - Mobile | Staples | Cambridge, MA |
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these best in class customer experiences the Manager will partner with cross-functional ... * The Senior User Experience Manager will collaborate closely with the extended Experience... more |
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| Apr 10 | QA Architect with agile experience | Lancaster Systems | Waltham, MA |
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Refactoring Emergent Designhellip Experience with testing an application ... automated testing and parallel testing Experience with UAT Experience with technical... more |
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| Apr 09 | Software Quality Assurance Manager - Customer Engagement Platform | Autodesk | Stow, MA |
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that ensure an excellent end-to-end customer experience across multiple systems ... applications. Job Title and Number: SQA Manager, Customer Engagement Platform,... more |
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| Mar 30 | Customer Program Manager | Acme Packet | Bedford, MA |
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Experience/Qualifications: 8+ years of post-sales customer support experience in the data ... industry Strong background in customer/project management *Strong... more |
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| Mar 29 | CLINICAL SCHEDULING MANAGER (RN) Recent Homecare experience required | Partners Healthcare at Home | Waltham, MA |
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Family-friendly work schedules Attractive, experience-based compensation Advanced care ... communications skills *Exceptional customer service skills with special... more |
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| Mar 28 | Customer Solutions Director Job | Vmware | Boston, MA |
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consulting ? Record of building strong customer relationships ? Experience ... Cloud, Consulting, Management, Manager, MBA, Project Manager, Technology,... more |
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| Mar 26 | Case Manager Reimbursement & Customer Support | Genzyme | Cambridge, MA |
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Job Title: Case Manager, Reimbursement & Customer Support Job Responsibilities/Department ... review project results, and/or provide customer support Research reimbursement... more |
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| Mar 26 | Assistant Customer Experience Manager - Gap - Vinnin Square | Gap | Swampscott, MA |
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The Assistant Customer Experience Manager is primarily responsible to execute the ... The Assistant Customer Experience Manager focuses primarily on the areas of customer engag... more |
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| Mar 21 | Customer Sales Manager--CVS | Stiefel Laboratories | Boston, MA |
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a friend View my account Customer Sales Manager--CVS (Boston, MA) Requisition ID: ... work experience. Minimum 5 years OTC Sales experience. Preferred qualifications:... more |
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| Mar 20 | Part Time Customer Service Specialist | Noon Turf Care | Hudson, MA |
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fill a customer service position. * Handling customer inquiries and outbound phone calls ... Customer Service Skills * 2 years customer service experience * High School... more |
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| Mar 19 | Trainer Ambulatory Customer Service | Boston Medical Center | Boston, MA |
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care and identifies opportunities for customer service training as well a service ... skill and effectiveness in teaching customer service and service problem solving... more |
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| Mar 18 | Caller Experience Analyst Graduate Intern - 1648 | Bbn Technologies | Cambridge, MA |
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agents. Our customers benefit from caller experience dashboards, analysis tools, and ... the end-to-end caller experience. The Caller Experience Analyst Intern assists with... more |
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| Mar 13 | UX Designer | Bullhorn | Boston, MA |
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designs, navigational processes, and user experience best practices ?Develop ... Education: Four year degree Required Experience: 5+ years Management:... more |
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| Mar 09 | Senior Customer Sales and Service Associate | Salem Five Cents Savings Bank | Waltham, MA |
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for sales, and sales leadership. Store Manager Assist the Market Manager with ... orientation. Banking and/or retail sales experience is an asset. Senior Customer Sales... more |
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| Mar 07 | Assistant Customer Experience Manager - Gap | Gap | Brookline, MA |
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The Assistant Customer Experience Manager is primarily responsible to execute the ... The Assistant Customer Experience Manager focuses primarily on the areas of customer engag... more |
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| Mar 01 | Director of User Experience | Brine Group Staffing Solutions | Waltham, MA |
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User Experience strongly desired. Technology Experience: Must have extensive experience ... Strong jQuery experience preferred. Experience with JSP, JSTL, JSF and taglibs... more |
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| Feb 29 | Analyst, Serving Customer Experience Professionals | Forrester Research | Cambridge, MA |
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of customer experience or director of customer experience, although they sometimes ... user-centered design, customer experience governance, customer experience... more |
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| Feb 13 | Customer Experience Research Co-op | Constant Contact | Waltham, MA |
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* Customer Experience Research Co-op Customer Experience Research Co-op Constant Contact ... award-winning customer support. The Customer Experience group seeks a motivated,... more |
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| Feb 07 | UI/UX Designer | Millennium Search | Boston, MA |
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My client is a private company with NO debt & No VC's. They are located in New Hampshire and are willing to look at people who want to work remote but can come to the office from... more |
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| Jan 13 | Customer Service Supervisor | Northeastern University | Boston, MA |
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Customer Service area and will supervise the customer service representatives to ensure ... experience with supervision and/or advising. Customer Service Skills: Professionalism;... more |
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| Nov 22 | UX Manager, Kingston MA 65k -100k | Bay Shore Staffing | Kingston, MA |
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and front-end developers to align all customer-facing projects with this vision. ... communicating and implementing the user experience across our ecommerce platform and... more |
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| Nov 10 | Senior User Experience (UX) Designer | Thinkhire | Newton, MA |
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with Product Management, Engineering and customer-facing groups to improve current ... applications * Excellent command of: user experience methods, design principles,... more |
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| Apr 07 | Night and Weekend Customer Experience Manager | Michaels Arts & Crafts | Chelmsford, MA |
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by each customer. The Night and Weekend Customer Experience Manager will be scheduled ... customer service and enhancing the customer experience. Prior experience in retail and... more |
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| Apr 07 | Customer Experience Manager | Michaels Arts & Crafts | Chelmsford, MA |
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for Customer Experience Managers! Michaels Customer Experience Manager is enthusiastic ... by each customer. The Customer Experience Manager is responsible for driving customer... more |
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