Customer Experience Manager jobs - Chicago, IL
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Featured Job Postings from the Web
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| May 28 | NOW! Seeking UX Architects Of Chicago! 6 Month Contract! - Sales - Technology job | Aquent | Chicago, IL |
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to drive elegant solutions that meet customer and business expectations.Major ... or Interactive Design, or equivalent experience Emphasis in Human-centered design,... more |
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| May 27 | Customer Marketing Manager | Avanade | Chicago, IL |
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AND OBJECTIVES: The customer marketing manager will implement local market ... Account marketing & demand generation The customer marketing manager will be... more |
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| May 25 | Customer Service | United Camera Repair | Bensenville, IL |
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of the Customer Service manager, the Customer Service Representative supports the ... goals by providing an excellent customer experience. As the key customer facing... more |
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| May 23 | Customer Service Manager | Amazon | Chicago, IL |
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you're looking for! A Customer Service Manager (CS Manager) sets the vision, ... management experience - Project Management experience - Direct experience in Contact... more |
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| May 22 | Java / J2EE Software Developer - Customer Facing Web Portals | We Place People Executive Search Firm | Chicago, IL |
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end-to-end performance and on the customer experience as key differentiators ofthe ... Experience/Qualifications: 7+ years' experience in Information Technology; 5+ years' exper... more |
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| May 22 | User Experience Architect | Model Metrics, INC (nationwide Roles Available) | Chicago, IL |
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quality guidelines. You must have relevant experience creating and managing design ... architect, interaction designer, or user experience designer. Experience working on... more |
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| May 22 | AT&T Lead Channel Manager, Consumer Wireline | AT&T | Chicago, IL |
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experience Significant matrix management experience Project management experience ... Experience with customer interaction, marketing and sales experience Excellent analytical... more |
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| May 20 | Customer Experience Strategist - Mobile - Lincolnshire | Aon Hewitt | Chicago, IL |
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customer experiences. Actively lead the Customer Experience in Pre-Discovery and ... related field 7+ years of experience in customer experience, human factors,... more |
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| May 20 | Category Development Manager-Walgreen's Customer Team | Sm-consumer | Chicago, IL |
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for the position of Category Development Manager supporting the Walgreens customer ... relevant customer recommendations Complete customer category review process utilizing... more |
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| May 15 | Project Manager - Customer Service Operations | US Cellular | Chicago, IL |
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Project Manager - Customer Service Operations, Chicago, IL-CUS000350 Leads intermediate ... a shared vision and customer focus. Job : Customer Service Location(s) :... more |
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| May 14 | Sr. User Experience Designer | PEAK6 Investments | Chicago, IL |
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to build the overall customer experience. Work with development team throughout ... experience and mobile application experience preferred. Bachelor’s degree in... more |
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| Apr 29 | Customer Success Manager | Workforce Software | Chicago, IL |
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WFM best practices that help drive customer adoption of Workforce Software ... communication skills Requirements Previous experience in account management, sales or... more |
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| Apr 29 | Affluent Customer Service Supervisor | Chartis | Schaumburg, IL |
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Performance Objectives: * Lead a customer service team responsible for phone inquiries/que ... customer service with prior management experience. 3 yrs experience in Property and... more |
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| Sep 30 | Manager Customer Experience (INSURANCE) | PwC | Chicago, IL |
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service strategies. As a member of the Customer Experience team, you will help: ... the desired customer experience through customer and market insight € Align... more |
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| Sep 30 | Senior Associate Customer Experience (INSURANCE) | PwC | Chicago, IL |
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help: € Define the desired customer experience through customer and market ... management; data enabled decision making; customer-centric change management;... more |
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More Job Postings from the Web
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| May 29 | Catching Fluidpower- Customer Service Manager | Kaman Industrial Technologies | Bolingbrook, IL |
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(CSR) to provide a consistent customer service experience that ... * Reinforces procedures to ensure consistent customer experience. * Reinforce/reward... more |
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| May 25 | Center Customer Service Assoc | FedEx Office | Chicago, IL |
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customer service, including anticipating customer needs, suggesting alternatives and ... strives to deliver market-leading customer experience, business excellence, and... more |
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| May 25 | Senior Analyst - Customer Experience Analytics | Discover Financial Services | Riverwoods, IL |
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significant improvement to CSE performance (customer experience, efficiency and/or ... that optimize efficiency, revenue and customer experience metrics Work with... more |
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| May 25 | Customer Experience Architect | Hudson Highland Group | Chicago, IL |
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* Very strong project management skills * Experience creating initial wireframes and ... experience with Visio, CSS & HTML * Previous experience defining objectives for usability... more |
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| May 25 | Customer Experience Architect | Hudson | Chicago, IL |
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Very strong project management skills Experience creating initial wireframes and ... experience with Visio, CSS & HTML Previous experience defining objectives for usability... more |
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| May 25 | Senior Customer Care Manager Job | Pearson | Glenview, IL |
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Senior Customer Care Manager Job ID : 2012-9671 # of Positions: 1 Posted Date: 3/26/2012 J ... experience supervising customer care team. - Experience working in the educational... more |
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| May 25 | Guest Experience Manager | First Hospitality Group | Elk Grove Village, IL |
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our hotels in providing exceptional guest experience as the Guest Experience Manager. ... the guest experience, ENSUR</em>E customer loyalty, and GUARANTEE</em>... more |
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| May 25 | Manager, Customer Insight Advisory Job | KPMG | Chicago, IL |
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management consulting experience related to customer strategy, market assessment and ... improvement for marketing, sales, and customer experience processes focused on... more |
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| May 24 | Part-time Staff Dialysis Nurse (Dialysis Experience Required) - Bridgeport Area | DaVita | Chicago, IL |
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Experiend Required - previous ICU, CCU, ER experience preferred CNN or CDN preferred ... to operating the water treatment system Experience assessing, trouble shooting and... more |
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| May 24 | Customer Service Coworker (Returns or Phones-HL2) | Inter IKEA Systems B.V | Chicago, IL |
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skills and experience include: Knowledge/Experience: . 0-6 months of experience in the ... Experience in a cash handling or customer service environment Capabilities/Motivation:... more |
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| May 23 | Manager - Airport Operations Customer Service - Chicago, IL (Airport Operations) | United Airlines | Chicago, IL |
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thinking, financial controls, budgeting, customer service and policy/procedures. Must ... years management experience with Airport Hub experience preferred Knowledge/Skills *... more |
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| May 23 | VP, Customer Experience Leader | Xerox | Chicago, IL |
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our vision and strategy on customer experience with prospects and existing ... 15+ years extensive experience in customer experience including communications,... more |
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| May 23 | Bloomingdale's N. Michigan Ave, Chicago, IL: Retail Customer Experience Leader, Full Time | Bloomingdale's | Chicago, IL |
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Overview: The Customer Experience Leader is responsible for supervising the resources of ... Manager or, in AVN, CEN, RFD and SHM, to the Manager of Customer Loyalty. The CEL job... more |
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| May 23 | Manager - Customer Experience (INSURANCE) | PricewaterhouseCoopers USA | Chicago, IL |
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service strategies. As a member of the Customer Experience team, you will help: ... the desired customer experience through customer and market insight Align customer... more |
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| May 23 | UX/UI Designer | Automatic Data Processing | Hoffman Estates, IL |
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solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP's... more |
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| May 22 | Customer Account Supervisor | Nalco | Naperville, IL |
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* 5+ years customer service or management experience required * Analytical skills ... skills preferred * Previous experience with customer service quality assurance and... more |
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| May 22 | Internship - User Experience Designer | Socialdealer | Oakbrook Terrace, IL |
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engage with customers, and drive dealership customer retention and loyalty. SOCIALDEALER ... SOCIALDEALER is seeking a User Experience Designer who will be responsible... more |
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| May 22 | Customer Segment Intern | Business Insurance Network | Chicago, IL |
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Customer Segment Leader - Business Insurance Network Were looking for commitment, ... technology leaders to deliver best-in-class customer experience and develop innovative... more |
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| May 21 | Future Opportunities -- Customer Advisor | Goodyear Tire & Rubber Company | Chicago, IL |
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customer service experience. We earn our customer's trust by installing the highest ... products and professional automotive service experience. Provide exceptional customer... more |
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| May 21 | Assistant Customer Experience Manager - Gap - Michigan Ave. Flagship | Gap | Chicago, IL |
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US-IL-CHICAGO Other Locations: The Assistant Customer Experience Manager is primarily ... The Assistant Customer Experience Manager focuses primarily on the areas of customer engag... more |
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| May 21 | Supply Chain Customer Mgmt Sr Associate (OMC) Job | Pepsi | Chicago, IL |
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to the customer. Identify and resolve customer order and inventory replenishment ... track record with customer service SAP experience Previous experience in a CPG... more |
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| May 19 | Web Customer Experience Architect | Aon Service | Chicago, IL |
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experience. Work with project teams, customer experience designers, UI developers ... field preferred 7+ years experience in customer / user experience architecture and... more |
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| May 18 | Accenture Management Consulting - CRM Customer Service Operations Resources Utilities Manager - Targeted Locations | Accenture | Chicago, IL |
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through Thursday) * Minimum of 5 years experience in Customer Service or Customer ... experience * Utilities Customer Care Experience - operations or consulting *... more |
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| May 18 | Web Customer Experience Architect | Aon Hewitt | Lincolnshire, IL |
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customer experience Work with project teams customer experience designers UI developers ... 7+ years experience in customer user experience architecture and the design... more |
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| May 18 | Part Time Sr. Customer Assistance Representative- Waukegan/Highland Park/North Chicago area | Enterprise Rent-A-Car | Chicago, IL |
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The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer ... * Must have 1 year of customer service experience in a professional setting * Prefer... more |
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| May 18 | Web Customer Experience Architect | Aon | Lincolnshire, IL |
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experience. Work with project teams, customer experience designers, UI developers ... field preferred 7+ years experience in customer / user experience architecture and... more |
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| May 17 | User Experience Researcher | Paladin Staffing | Chicago, IL |
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and quantitative user research. * Experience with generative and structured ... related culture and process changes. * Experience implementing processes and... more |
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| May 16 | Superintendent - Operations and Customer Service | Kinder Morgan | Chicago, IL |
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Required Experience: Minimum of five years of leadership / management experience in a dyna ... start of employment Preferred Experience: - Experience managing under a collective... more |
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| May 15 | Store-Customer Loyalty Representative | Theroomplace.com | Chicago, IL |
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process with the focus of improving the customer experience. Responsible taking and ... Intermediate Advanced Desirable Customer Focus.Core. Intermediate Advanced... more |
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| May 15 | Customer Experience Project Manager | BMO Harris Bank | Chicago, IL |
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sales force to achieve desired customer experience and sales/financial results. ... processes to improve sales effectiveness and customer experience. Maintain accountability... more |
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| May 15 | Senior Associate - Customer Experience (INSURANCE) | PricewaterhouseCoopers USA | Chicago, IL |
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service strategies. As a member of the Customer Experience team, you will help: ... the desired customer experience through customer and market insight Align customer... more |
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| May 15 | Customer Service Channel Mgt-Technical Support | Verizon | Chicago, IL |
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relevant work experience. Areas of relevant experience with years of experience detailed ... * 5 years Customer Service Contact Center and/or Offline Customer Service center /Sales *... more |
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| May 15 | Manager, Donor Experience Program | Omidyar Networks | Oak Brook, IL |
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experience; Non-profit, fundraising experience and volunteer engagement ... Creative and innovative with a positive, customer-service oriented attitude. Excellent... more |
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| May 15 | Customer Solutions Director Job | Vmware | Chicago, IL |
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consulting ? Record of building strong customer relationships ? Experience ... Cloud, Consulting, Management, Manager, MBA, Project Manager, Technology,... more |
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| May 14 | Customer Master Data Coordinator | Videojet Technologies | Bannockburn, IL |
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systems. Qualifications Work Experience: * Experience working with ERP systems and ... experience is required. * Previous customer service experience is preferred... more |
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| May 14 | Customer Master Data Coordinator | Danaher | Bannockburn, IL |
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systems. Qualifications Work Experience: * Experience working with ERP systems and ... experience is required. * Previous customer service experience is preferred... more |
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| May 14 | UX Design Lead | Modis | Chicago, IL |
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business requirements and use cases into a customer-centric online experience, including ... them into a customer-centric online experience Analyze client feedback and... more |
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| May 14 | Customer Experience Project Manager | Harris Bank | Chicago, IL |
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processes to improve sales effectiveness and customer experience. Maintain accountability ... Business Sales Calendar from a customer experience perspective; interact with... more |
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| May 14 | User Experience Designer | Kforce Technology | Chicago, IL |
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business requirements and use cases into a customer-centric online experience including ... customer with a consistent and easy-to-use experience that supports the brand *... more |
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| May 11 | Customer Service Manager | Baxter International | Deerfield, IL |
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?A deep understanding and passion for customer experience and satisfaction. ?This ... ?Prior operational management experience leading front line teams and/or supervisors in he... more |
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| May 11 | (PT) Customer Service Associate | Paper Source | Chicago, IL |
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is the customer. Models the Paper Source Customer Service Experience: * Consistently ... our products, and providing extraordinary customer service. * Arts and crafts... more |
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| May 11 | Center Customer Service Assoc | FedEx | Chicago, IL |
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customer service, including anticipating customer needs, suggesting alternatives and ... strives to deliver market-leading customer experience, business excellence, and... more |
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| May 10 | .Net Developer with E-Commerce Experience | Volt Information Sciences | Harwood Heights, IL |
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7+ years of solid application development experience using Microsoft technologies. ... experience preferred In depth - Hands on experience in: -Object Oriented Design -Net... more |
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| May 10 | AVP Underwriting - P&C Customer / Industry Segments | Continental Casualty Company | Chicago, IL |
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other business-related software. Education & Experience 1. Bachelors and/or MBA degree ... work experience, with five years management experience. 3. Chartered Property Casualty... more |
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| May 09 | Industrial Engineer Customer Experience | Allstate Insurance Company | Northbrook, IL |
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of Six Sigma Projects for Customer Experience across operational areas such as ... Degree required Previous related work experience, including co-op/intern programs... more |
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| May 09 | Customer Manager | DBS Finance | Chicago, IL |
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NO EXPERIENCE NEEDED - Customer Manager. Every project we deal with involves many ... CUSTOMER MANAGER Compensation: 48.000/year Customer manager is a person in a bus... more |
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| May 09 | Customer Experience -Data Analytics-Sr. Consultant | Allstate Insurance Company | Northbrook, IL |
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and statistical analysis of customer experience and operational data to drive ... will positively impact the overall customer experience Key Responsibilities * Analyze... more |
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| May 08 | Customer Experience Strategist - Mobile - Lincolnshire | Aon | Chicago, IL |
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customer experiences. Actively lead the Customer Experience in Pre-Discovery and ... related field 7+ years of experience in customer experience, human factors,... more |
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| May 08 | Manager Customer Solutions and Insights | Millercoors | Chicago, IL |
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The Manager of Customer Solutions & Insights is responsible for gathering information and ... for their business. Job Summary The Manager of Customer Solutions & Insights is... more |
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| May 08 | ComEd: Mgr Customer Experience Job | Exelon | Villa Park, IL |
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Job Title: ComEd: Mgr Customer Experience Job ID: 3000563 Location: IL - Oakbrook Full/Par ... position is responsible for ensuring that customer experience leads not follows from... more |
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| May 07 | Advisory Services Manager - Customer- Utilities Sector-Various locations | Ernst & Young | Chicago, IL |
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Advisory Services Manager - Customer- Utilities Sector-Various locations - ATL000N7 ... Management and Pricing, Order Management Customer Experience and Social Media * at... more |
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| May 05 | Project Manager - Customer Service Operations, Chicago, IL Job | US Cellular | Chicago, IL |
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Project Manager - Customer Service Operations, Chicago, IL-CUS000350 Leads intermediate ... a shared vision and customer focus. Job : Customer Service Location(s) :... more |
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| May 04 | Customer Experience Strategist - Mobile | Hewitt Associates | Lincolnshire, IL |
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customer experiences. * Actively lead the Customer Experience in Pre-Discovery and ... field * 7+ years of experience in customer experience, human factors, usability,... more |
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| May 04 | CEM(Customer Experience Management) SE Chicago/NY/Boston/DC/Atlanta | Artemis Search | Chicago, IL |
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thought leaders to shape the future of customer experience management while enjoying ... applications Project Management experience highly desirable Experience with... more |
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| May 04 | Project Manager - Field Customer Solutions - Midwest | Follett | Oak Brook, IL |
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relationships. * Coordinate and manage customer solutions throughout the lifecycle ... technologies. * Project management experience. * Excellent oral, written and... more |
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| May 03 | Customer Sales Manager | Advantage Rent A Car | Des Plaines, IL |
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As our new Customer Sales Manager put your passion for counter sales, excellent customer s ... Customer Service, Management, and Sales experience required. Experience in car... more |
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| May 01 | Bank Customer Facing Sales Positions - Lake County | PNC | Chicago, IL |
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handling experience is required. * Prior experience in being evaluated by customers is ... * At least 1 year of customer service experience in a financial services, sales or... more |
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| Apr 30 | UX Architect Job | ADP | Hoffman Estates, IL |
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Qualifications Required (Experience, Skills, Academic): - BS/BA or Masters Degree in Engin ... programming experience required. 3+ years of experience required as Senior Analyst,... more |
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| Apr 27 | Account Manager / Customer Account Representative | LaSalle Network | Chicago, IL |
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As an account manager / customer account representative, you will be responsible for worki ... Account Manager / Customer Account Representative Responsibilities Handle incoming calls f... more |
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| Apr 26 | Program Manager with Retail Development Experience | Midas Recruiting | Chicago, IL |
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Company, is seeking an experienced Program Manager who has previously setup a retail ... by end-of-year Requirements: Strong experience with retail operations start-ups -... more |
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| Apr 24 | Customer Service Manager & Banking Specialist (CSMB) I II - 15533 Cicero Ave. | MB Financial Bank | Oak Forest, IL |
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Exercising the usual authority of a manager concerning staffing, performance ... and/or training required. Management experience preferred.Directly supervises a... more |
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| Apr 23 | Customer Experience Asst Store Manager | Harbor Freight Tools | Chicago, IL |
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Supervisor provides general direction. Customer Experience Manager independently ... of non-exempt/hourly associates. Impact of Customer Experience Manager Decision:... more |
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| Apr 22 | Customer Category Manager - Walgreens | Kraft Foods | Chicago, IL |
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The role of the Customer Category Manager- Walgreens is to deliver sales, marketing, ... experience and/or internal sales support experience (i.e.Trade Marketing, Category... more |
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| Apr 18 | VP, Customer Experience Leader | Affiliated Computer Services | Chicago, IL |
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our vision and strategy on customer experience with prospects and existing ... 15+ years extensive experience in customer experience including communications,... more |
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| Apr 18 | Part-Time Experience Coordinator (Chicago) | Livingsocial | Chicago, IL |
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Experience Coordinators. As a part-time Experience Coordinator your primary ... customer service skills Demonstrated experience as a leader Strong problem solving... more |
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| Apr 17 | Customer Success Management Director | Salesforce.com | Chicago, IL |
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with exceptional customer management experience at the C-level. Working closely ... with recent direct hands-on executive experience) * Experience with account... more |
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| Apr 16 | Customer Experience Marketing Contractor | Sirva Worldwide | Westmont, IL |
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innovate and develop the optimal moving customer experience through customer and ... Prior experience developing and executing customer experience road maps and platforms... more |
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| Apr 13 | Web Customer Experience Architect | Hewitt Associates | Lincolnshire, IL |
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experience. * Work with project teams, customer experience designers, UI developers ... field preferred * 7+ years experience in customer / user experience architecture and... more |
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| Apr 13 | Customer Analytics Manager | Navistar | Lisle, IL |
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guide customer strategy based on delivering customer insights and knowledge through ... Marketing experience * 3 years of Marketing/Customer Analytics experience Support and... more |
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| Apr 07 | Global Web Site Experience Manager | Motorola | Schaumburg, IL |
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and success. The Global Web Site Experience Manager is responsible for spearheading ... and performance. Experience with web experience management systems and portal... more |
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| Apr 03 | Director User Experience | U.S. Foodservice | Rosemont, IL |
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or related field required. Related Experience: Strong background in E-commerce, ... 5 years minimum related experience. Previous experience managing user experience, websites... more |
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| Apr 02 | Customer Success Manager | Hireology | Chicago, IL |
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of responsibility on our Customer Success Manager and expect them to rise the occasion ... are currently looking for a Customer Success Manager. Our sales team is bringing on... more |
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| Mar 29 | Manager, Donor Experience Program | Opportunity International | Oak Brook, IL |
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experience; Non-profit, fundraising experience and volunteer engagement ... Creative and innovative with a positive, customer-service oriented attitude. Excellent... more |
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| Mar 27 | Project Manager - Customer Service Operations | U.S. Cellular | Chicago, IL |
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Project Manager - Customer Service Operations, Chicago, IL-CUS000350 Leads intermediate ... a shared vision and customer focus. Job : Customer Service Location(s) :... more |
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| Mar 22 | Manager, Customer Success | Responsys | Chicago, IL |
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The Manager, Customer Success will own relationships with a set of enterprise customers ... The Manager, Customer Success will also serve as escalation point for customer satisfactio... more |
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| Mar 21 | User Experience Architect | Sears | Chicago, IL |
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Retail & Member Experience Report To: Manager of User Experience Architecture, ... - Business analysis experience and/or functional requirements gathering experience, includ... more |
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| Mar 05 | Customer Experience Manager - Gap Flagship Michigan Ave #569 | Gap | Chicago, IL |
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experience within their work center. The Customer Experience Manager drives the ... Customer Experience Leads and some Customer Experience Associates * Recruits... more |
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| Feb 01 | Director of UX | Cybercoders | Chicago, IL |
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Director of User Experience (UX) for an established firm Director of User Experience (UX) ... providing the best possible customer online experience. So if you are a talented Director... more |
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| Jan 27 | Segment Analyst, Customer Experience Management | Walgreens | Deerfield, IL |
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development and testing of segment-specific customer experience treatments Target new and ... growth opportunities Optimize the customer experience using technology as well as... more |
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| Nov 30 | Customer Advocate Manager | Il - Chicago (578) | Chicago, IL |
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Cintas is looking for a Customer Advocate Manager to help create an environment that ... experience - Previous experience taking customer calls - Previous experience... more |
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| Nov 04 | Customer Experience Representative | Garrett Popcorn | Chicago, IL |
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Summary: Customer Experience representatives (CERs) play a critical role in providing ... the company (e.g. website, FAQ, etc) Verify customer information in our customer database... more |
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| Oct 24 | PROJECT MANAGER WITH CALL CENTER EXPERIENCE | Adecco | Deerfield, IL |
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strategy, metrics, financials and customer experience. Some travel may be required ... PMP Certification preferred. Specific Experience: 7+ years experience in project... more |
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| Sep 01 | Senior Associate-Creative Strategy & Customer Experience,Job ID | Discover Financial Services | Riverwoods, IL |
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Some experience with advertising, creative development and media planning Experience and/or ability to work within cross-functional environment and external agencies/vendors... more |
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| Apr 07 | Customer Experience Manager | Michaels Arts & Crafts | Chicago, IL |
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for Customer Experience Managers! Michaels Customer Experience Manager is enthusiastic ... by each customer. The Customer Experience Manager is responsible for driving customer... more |
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| Apr 07 | Night and Weekend Customer Experience Manager | Michaels Arts & Crafts | Chicago, IL |
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by each customer. The Night and Weekend Customer Experience Manager will be scheduled ... customer service and enhancing the customer experience. Prior experience in retail and... more |
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