Customer Service Lead jobs
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Featured Job Postings from the Web
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| Feb 07 | Analyst, BlackBerry Customer Technical Support | Research In Motion | Irving, TX |
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and professional support by troubleshooting customer issues, researching solutions and ... customer inquiries) * Providing world class customer support, and instilling customer... more |
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| Feb 07 | Technical Integration Lead | Kforce Technology | Boston, MA |
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the RMVM program. The Technical Integration Lead will provide technical architectural and ... in order to develop a broad outlook on customer and organizational needs. *... more |
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| Feb 06 | Lead Software Developer | Energy Points | Cambridge, MA |
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Job Summary: We are seeking a lead softwaredeveloper to join our engineering team in ... Job Duties: Creating and maintaining customer facing web or mobile applications. more |
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| Feb 06 | Lead Data Security Analyst | UPS | Mahwah, NJ |
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The primary responsibilities of the Lead Data Security Analyst (Network Security) ... planning and organization skills as well as customer service skills. * Ability to... more |
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| Feb 06 | Lead Technical Specialist | UPS | Mahwah, NJ |
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application development initiatives. This Lead Technical Specialist will: * Create ... architectures. Responsibilities: * Lead the security architecture and secure... more |
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| Feb 06 | AF&R Cyber Engineering Lead | Northrop Grumman | Orlando, FL |
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As a key member of the team, the Cyber Engineering Lead leads technical cyber/security sup ... government customers. The Cyber Engineering Lead participates in technical interchange... more |
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| Feb 06 | MCEITS Operations Analyst Lead | Northrop Grumman | Kansas City, MO |
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to impacting project timelines, SLAs, or customer satisfaction. Attends ... MO Position is contingent upon award and/or customer approval. : Northrop Grumman... more |
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| Feb 06 | MCEITS Software Administration Lead | Northrop Grumman | Kansas City, MO |
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Collaboration Service (ACS), Workflow Service, and Text-based Chat Service on both ... MO Position is contingent upon award and/or customer approval. Northrop Grumman is an... more |
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| Feb 02 | Test Team Lead CJ | Northrop Grumman | Annapolis Junction, MD |
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Test Team Lead Perform as a Senior Test Engineer and Test Team Lead as part of development project which utilizes a diverse, dynamic workforce, including many experts in their... more |
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| Feb 02 | Lead Network Engineer 5 | Northrop Grumman | Frederick, MD |
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Program Overview Join our Northrop Grumman team working in conjunction with the Army in defining the future. The qualified applicant will become part of Northrop Grumman's Army... more |
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| Feb 02 | Program Manager - Customer Care | Intuit | Woodland Hills, CA |
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within the customer care organization. Lead business-process analysis and ... a phone-based customer service, telesales, customer care, or customer support operation... more |
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| Feb 02 | Ontology Technical Lead CJ | Northrop Grumman | Annapolis Junction, MD |
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is properly instantiated for each site in Service Manager 7. Coordinate ontology plans ... and deployment * Familiarity with Service Manager 7 * Familiarity with Semantic... more |
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| Feb 02 | Lead System Engineer CJ | Northrop Grumman | Annapolis Junction, MD |
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The primary role for this position is to provide management of the mission capabilities being developed on the program. The thread engineer (TE) will also work with the... more |
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| Feb 02 | Outsourcing Service Delivery Consultant II | HP | Pontiac, MI |
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Lead projects from own responsibility area. Customer Relationship Management: Balance ... of related technologies Customer Service General Project Management... more |
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| Feb 01 | Customer Service Manager-Broadband | Bandwidth.com | Cary, NC |
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Customer Support/Call Center Operations -> Customer Support Management Customer Service ... The Customer Service Manager will be the driving force of the customer experience through... more |
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| Feb 01 | Catalyst CRM Solution Designer Client Service Manager | PwC | Hartford, CT |
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customer and market insight euro Align customer service channels, non-sales ... practices, and a vision for customer service change. Lead implementation efforts... more |
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| Feb 01 | SAP ECC BI Operations Lead | Nike | Yarmouth, ME |
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solutions that eliminate waste, maximize customer value, and drive profitable business ... realize efficiencies and build profitable customer experiences. You'll be working... more |
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| Feb 01 | Network Monitoring-Incident Response Lead (DSCS) (CJ) | Northrop Grumman | Beltsville, MD |
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Systems sector is seeking a Technical Lead Network Monitoring and Incident Response to join our team of qualified, diverse individuals. This position will be located in... more |
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| Feb 01 | Director, Project Management Retail Sales and Service Job | Capital One | Richmond, VA |
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and Service organization. - Structure and lead the well-managed execution of Next ... for technology and tool deployments - Be the customer for Associate Readiness and Training... more |
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| Jan 31 | Lead Customer Service Rep | DeVry | Downers Grove, IL |
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Job Title: Lead Customer Service Rep Profession: Customer Support/Call Center Operations - ... Desired Attributes Profession: Customer Support/Call Center Operations -> Account/Customer... more |
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| Jan 31 | Customer Service Manager Telecom Company | International Telecom | San Francisco, CA |
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We are looking for a customer service manager for our International Telecom client based ... Lead discussion with departments to resolve all customer issues... more |
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| Jan 31 | Site Lead Aircraft Maintenance Manager 3 | Northrop Grumman | Middle River, MD |
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maintenance operations in line with customer's ground maintenance procedures ... Establish working relationship with customer to develop flight & aircraft... more |
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| Jan 31 | Programmer/Analyst - CRM Developer | Batesville Casket Company | Batesville, IN |
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products and services, outstanding customer support and service, and best in ... and external customers; gets firsthand customer information and uses it to meet... more |
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| Jan 30 | Customer Service Supervisor | Kforce Finance & Accounting | North Smithfield, RI |
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position include: * Design and implement a customer service environment that promotes ... to lead qualification results, lead sources, lead results. Analyze results, present... more |
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| Jan 27 | Customer Support Engineer 4 5 | Boeing | Oklahoma City, OK |
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as a service engineering to provide the USAF customer with configuration management of ... Preferred -Advanced/expert knowledge of customer aircraft maintenance processes, policies,... more |
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| Jan 27 | Loss Mitigation Operations Lead I | Accenture | Charlotte, NC |
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not limited to loan volume, quality control, service level agreements, load leveling, ... and professionalism in every associate, customer, and client interaction as... more |
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| Jan 26 | Team Lead, Service Delivery | TeleTech | Greeley, CO |
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achievement motivation) 4. Deliver excellent customer service and communication. Respond ... detail and desire to follow procedures High customer service orientation Working... more |
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| Jan 26 | Customer Service Rep I | Wolters Kluwer United States | Wichita, KS |
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Job Title: Customer Service Rep I Profession: Customer Support/Call Center Operations -> A ... Desired Attributes Profession: Customer Support/Call Center Operations -> Account/Customer... more |
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| Jan 26 | Java Tech Lead | Aquent IT Solutions | East Moline, IL |
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analysis of issues reported by users provide customer support develop technical specifications provide project estimates, tracking and monitoring work with globally distributed... more |
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| Jan 26 | Lead Software Developer | TD Ameritrade | Omaha, NE |
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industry and/or financial risk management Lead Software Developer TD Ameritrade is a leading organization that has provided brokerage and investment services for over 30 years. more |
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| Jan 26 | SSES NexGen Aberdeen Proving Ground Lead | Boeing | Aberdeen Proving Ground, MD |
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Starts with the customer ends with the customer. Translates strategy into actionable ... customer needs; implements and monitors customer feedback systems to gauge customer... more |
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| Jan 25 | iBuy System Support Lead 3 | Northrop Grumman | Baltimore, MD |
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Additionally, this position has a lead role in the analysis, training, and stabilization as SAP/iBuy is introduced to new campus locations, as well as with the prioritization and... more |
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| Jan 25 | Integration Domain Lead | Apollo Group | Phoenix, AZ |
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Experience 5-8 years in an analyst or lead role on simple to moderately complex projects 5-8 years Oracle BPEL10g and BPEL11g process design, implementation, support and... more |
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| Jan 25 | VP, Lead Portfolio Consultant | Barclays Capital | New York, NY |
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Department Overview Barclays Wealth is a leading global wealth manager, and the UK 's largest. With offices in 25 countries, Barclays Wealth serves affluent, high net worth and... more |
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| Jan 24 | Customer Service Analyst | Marsh & Mclennan Companies, Inc. (mmc) | Seattle, WA |
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Job Title: Customer Service Analyst Profession: Customer Support/Call Center Operations -> ... website. Develop and implement customer service strategies for WRG information... more |
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| Jan 24 | Lead Business Consultant | Perficient | Livonia, MI |
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Job Title: Lead Business Consultant Profession: Computer Engineering and Information ... implement new procedures to correct Strong customer focus and management of client... more |
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| Jan 24 | SharePoint Architect / Senior Lead Consultant | Catapult Systems | Austin, TX |
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Job Title: SharePoint Architect / Senior Lead Consultant Profession: Analysis/Consulting/P ... and application design)Must be able to lead customer SharePoint engagements... more |
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| Jan 22 | Talent Development Customer Service Relationship Manager | Aon Hewitt | Chicago, IL |
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Job Title: Talent Development Customer Service Relationship Manager Profession: Human ... The HR Talent Development (TD) Customer Service (CS) Relationship Manager is... more |
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| Jan 20 | Service Delivery Manager Supporting TeleTech@Home | TeleTech | Uniontown, PA |
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Service Delivery Manager Supporting TeleTech@Home This position requires the Service ... associated with goals. These include: * Customer Satisfaction Scores * Service Level... more |
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| Jan 19 | Global Infrastructure Production Services Lead | JPMorgan Chase | New York, NY |
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Global Infrastructure Production Services Lead-120001255Job DescriptionJob ... analysis skills and ability to identify and lead service improvement initiatives. more |
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| Jan 18 | Bilingual Spanish Team Lead, Service Delivery | TeleTech | Phoenix, AZ |
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is now hiring a Spanish Bilingual Team Lead I, Service Delivery. If this describes ... handling approximately 3.5 million customer transactions daily. Its people just... more |
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| Jan 18 | Client Services Specialist Team Lead | FTI Consulting | Annapolis, MD |
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Job Title: Client Services Specialist Team Lead Profession: Customer Support/Call Center O ... forecasting/reporting/analysis Industry (Customer Service): Computer... more |
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| Jan 18 | Data Lead Job | Mercer | Norwood, MA |
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project planning to stay one step ahead. * Lead initiatives to improve processes, ... skills * Excellent client-focus or customer service skills * Excellent... more |
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| Jan 18 | Lead Coder | Kforce Health Information Management | Albuquerque, NM |
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of staff, optimization of area productivity, service problem resolution, and guideline ... Demonstrate excellent customer service skills when resolving conflicts with staff and cust... more |
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| Jan 18 | Digital Analytics Practice lead | Kbm Group | Seattle, WA |
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client; deliver innovative, high quality, customer centric solutions supported by ... of analytics, marketing, financial, and customer intelligence services: Add strategic... more |
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| Jan 17 | Customer Service Director - Food Manufacturing | Food & Beverage Company | Madison, WI |
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CUSTOMER SERVICE DIRECTOR to manage their CUSTOMER SERVICE CENTER located in the ... minimum of 10+ years of Progressive Customer Service/Customer Care Management experience... more |
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| Jan 17 | CT Technologist, Lead | Sharp Healthcare | San Diego, CA |
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have excellent communication and customer service skills required. Summary: Busy ... volume. Ensures high level of customer service and efficient department operations. more |
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| Jan 17 | Customer Business Manager | T-Systems North America | Downers Grove, IL |
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largest and most strategic accounts, the Customer Business Manager will work ... organization. Actively monitor and manage customer satisfaction with assigned... more |
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| Jan 16 | National Meeting Services Channel Lead Westlake TX or Wilton CT | Deloitte | Westlake, TX |
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Job Title: National Meeting Services Channel Lead Westlake TX or Wilton CT Profession: ... MS Word, Excel, Outlook, PowerPointExcellent customer service orientation Deloitte is one... more |
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| Jan 16 | Lead Business Analyst, Customer Information Management | E*TRADE Group | Jersey City, NJ |
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Job Title: Lead Business Analyst, Customer Information Management Profession: Analysis/Con ... Management Lead Business Analyst, Customer Information Management Location... more |
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| Jan 16 | Project Lead Application Software Engineer - Core/CRM | Centene | Saint Louis, MO |
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Job Title: Project Lead Application Software Engineer - Core/CRM Profession: Analysis/Cons ... Analysis (Software Implementation) Project Lead Application Software Engineer -... more |
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| Jan 16 | Financial Services Advisory - Manager - Customer | Ernst & Young | Chicago, IL |
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FSO Customer Practice assists clients with customer strategy development, experience ... structure and lead these comprehensive Customer change programs which encompass... more |
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| Jan 15 | IT Business Systems Analyst Lead | Nike | Portland, OR |
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Lead Job Location: Portland, OR As our Lead Business System Analyst, you'll be ... of customer, operational, project or service objectives - Manages projects or... more |
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| Jan 15 | Customer Service Account Management Consultant 5-Support | Oracle | Reston, VA |
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Job: IRC1648021 Job Title Customer Service Account Management Consultant ... Product or Service: Services Product/Service: Computer software Target Customer:... more |
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| Jan 15 | Lead RN - Pain Management Clinic | Wheaton Franciscan Healthcare | Racine, WI |
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associates reassigning as needed to ensure customer service and satisfaction. Evaluates need for ongoing training. Ensures that essential functions of associate roles and... more |
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| Jan 13 | Service Writer | Cummins Crosspoint | Normal, IL |
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equipment. The Service Writer works at the customer service counter. This person ... experience preferred. ? Excellent customer service skills required for greeting... more |
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| Jan 12 | Best Buy Mobile Lead Sales Consultant - SAS | Best Buy | Buford, GA |
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contracts and warranties and receiving customer payments, cash and credit card/check ... job responsibilities including customer service and selling. - Supervise Sales... more |
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| Jan 08 | Team Lead - Information Services Business Intelligence (BI) | Maxim Healthcare Services | Columbia, MD |
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models the company's philosophy of customer service and compliancePerforms other ... care, compliance initiatives and customer service. Today, Maxim is one of the largest... more |
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| Jan 06 | Lead Test Engineer | Northrop Grumman | Annapolis Junction, MD |
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of Position: Test Engineer able to lead a Software Test team in: Interaction with external I&T teams to ensure maximum operational uptime and reliability Evolving team test... more |
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| Jan 05 | Inbound Patient Services Representative | Bright Now Dental | Plano, TX |
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If you have customer service or dental experience, this is a great opportunity for you. We ... customer service Requirements 1+ years Customer Service experience Dental experience... more |
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| Jan 04 | Lead Java Developer | TD Ameritrade | Jersey City, NJ |
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integrity. TD Ameritrade has an opening for Lead Java Developer in Application ... is also helpful but not necessary. The Lead Java Developer is responsible for... more |
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| Jan 04 | Area Service Coordinator (FSE Lead) | Novartis Pharmaceuticals | Emeryville, CA |
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Job Title: Area Service Coordinator (FSE Lead) Profession: Customer Support/Call Center Op ... problems/resolutions Industry (Customer Service): Biotechnology/Clinical Research... more |
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| Dec 31 | Lead Senior Database Developer / Architect | Kforce Technology | Fort Lauderdale, FL |
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The Lead Senior Database Developer/Architect is a member of the Corporate IT Development S ... sure they are completed on time and meet customer requirements * Interface with... more |
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| Dec 27 | Services Account Executive III | Dell | New Jersey |
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Sales Executives to drive growth for this service line. Key responsibilities of a ... for the Services Account Executive role ? Lead and/or Implement the deal governance... more |
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| Dec 23 | Lead Diabetes Disease Management | Sharp Healthcare | San Diego, CA |
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and procedures; internal and external customer satisfaction; and professional ... back ground checks before starting work. Keywords: 46688, Lead Diabetes Disease... more |
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| Dec 22 | Operations Manager, Customer Service | Amazon.com | Huntington, WV |
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leading Managers, Supervisors, and Customer Service Associates. Customer-Centric Company ... * Lead and manage teams of 2-4 Customer Service (CS) Managers (Supervisors)... more |
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| Dec 18 | Customer Service Manager | Amazon.com | Huntington, WV |
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Overview: Customer Service Manager (CS Manager) in our Huntington, WV Customer Service Cen ... of Team Leaders and exceptionally driven, customer-obsessed customer service... more |
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| Dec 16 | Clinical Nurse Lead-RN | Sharp Healthcare | San Diego, CA |
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limited to staffing, scheduling, customer service and quality outcomes. The clinical ... before starting work. Keywords: 45933 Clinical Nurse Lead-RN; Registered Nurse,... more |
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| Dec 13 | CLINICAL MANAGER - Hourly Services, Adult | Bayada Home Health Care | Wyomissing, PA |
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field staff in delivering exceptional client service and quality clinical care while ... organized and welcoming office grounded in customer service, youll set the tone for your... more |
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| Dec 12 | Customer Service Data & Reporting Analyst | U.S. Cellular | Chicago, IL |
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Job Title: Customer Service Data & Reporting Analyst Profession: Customer Support/Call Cen ... Deliver continuous improvement Industry (Customer Service): Telecom... more |
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| Dec 12 | Project Manager - Customer Service Operations | U.S. Cellular | Chicago, IL |
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Job Title: Project Manager - Customer Service Operations Profession: Analysis/Consulting/P ... lead 1-2 large projects and may concurrently lead several small projects* Undergraduate... more |
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| Dec 12 | Vendor Management Specialist - Customer Service Operations | U.S. Cellular | Chicago, IL |
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Vendor Management Specialist - Customer Service Operations Profession: ... outsourced vendors with specific Customer Service oriented, Operational... more |
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| Dec 09 | Customer Care & Billing Sr. Consultant | Buller Group | San Francisco, CA |
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industry insight and technology, and customer relationship skills. Our Advisory ... (CC&B) handles every aspect of utility customer information-service connection,... more |
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| Dec 08 | Software Development Engineer- Customer Returns | Amazon.com | Seattle, WA |
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Software Development Engineer - Customer Returns Customer Returns (C-Returns) is a ... shipping, to interfacing with Customer Service directly helping customers, to... more |
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| Dec 02 | Software Development Engineer - Customer Returns | Amazon.com | Seattle, WA |
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Customer Returns (C-Returns) is a worldwide business and technology unit encompassing the ... shipping, to interfacing with Customer Service directly helping customers, to... more |
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| Dec 01 | Customer Service Manager | RR Donnelley | Antioch, TN |
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Customer Support/Call Center Operations -> Customer Support Management Customer Service ... of Professional Services provides the Customer Service Team leadership and... more |
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| Nov 30 | Project Manager Digital Consumer Service | Nike | Headquarters, ID |
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* Minimum of 3 4 years directly relevant work experience in customer/consumer service, eco ... marketing, with strong project management / customer service skills as well as ecommerce... more |
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| Nov 24 | Lead, Investment Services | Tiaa-creff | Charlotte, NC |
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ups * Strong written, verbal and presentation skills. * Ability to effectively prioritize and execute tasks in a high-pressure environment * Customer service skills are essential... more |
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| Nov 23 | Investment Services Lead | Tiaa-creff | New York, NY |
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ups * Strong written, verbal and presentation skills. * Ability to effectively prioritize and execute tasks in a high-pressure environment * Customer service skills are essential... more |
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| Nov 22 | Lead Service Engineer Job | Microsoft | Redmond, WA |
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Job Title: Lead Service Engineer Job Profession: Computer Engineering and Information ... for an experienced and passionate Lead Service Engineer to assist with Escalations... more |
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| Nov 18 | Customer Resource Supervisor | Apollo Group | Modesto, CA |
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Supervises customer service calls to observe information/call center employee demeanor, ac ... and generating reports to track customer service effectiveness, efficiency,... more |
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| Nov 12 | Sr. QA Technical Lead Manager | Newell Rubbermaid | Palo Alto, CA |
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QA Tech Lead/Manager (TLM) This is an exciting opportunity for you to work and technically ... sponsors, and QA team members; strong customer/business orientation is a plus *... more |
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| Nov 05 | Service Area Lead | Hill-Rom | Boston, MA |
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Job Title: Service Area Lead Profession: Customer Support/Call Center Operations -> Call C ... of customer satisfaction, fee for service, service contract, spare parts, and... more |
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| Nov 03 | Lead Recruiter / Strategic Sourcing Manager | Discover Financial Services | Fountain Hills, AZ |
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HR information and high quality customer service. Position can be located in West ... customer expectations, demonstrating service orientation and dedication to ones... more |
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| Nov 02 | GAT Audit Sr. Advisor Technology Risk Services (IT) | Dell | Round Rock, TX |
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Participate and co-lead discussions with staff, leadership and auditee/client ... needs and expectations. Company goals, customer requirements and knowledge of... more |
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| Nov 01 | Lead Broker | Stan Johnson Company - the Net Lease Authority | Tulsa, OK |
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Job Title: Lead Broker Profession: Banking -> Investment Banking Lead Broker Our objective ... Banking : Develop business/lead generation and follow-up Investment... more |
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| Oct 21 | Public Sector ERP Test Lead | PwC | Mclean, VA |
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industry insight and technology, and customer relationship skills. Through our ... industry insight and technology, and customer relationship skills. Our Advisory... more |
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| Oct 21 | Public Sector SAP Deployment Lead | PwC | Mclean, VA |
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industry insight and technology, and customer relationship skills. Through our ... industry insight and technology, and customer relationship skills. Our Advisory... more |
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| Oct 20 | Lead Ambulatory Services Rep Woodlands Health Center | Texas Children's Hospital | Houston, TX |
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customers and implement customer service recovery measures; assist with ... terminology, insurance terminology and customer service concepts. The ability to... more |
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| Oct 17 | Advisory Services Manager SAP Test Lead- Utilities Sector-various locations | Ernst & Young | New York, NY |
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Title: Advisory Services Manager SAP Test Lead- Utilities Sector-various ... Understand Ernst & Young and its service lines and actively assess/present ways to serve c... more |
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| Oct 16 | Client Services Lead Engineer | Bunchball | San Jose, CA |
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tools at your disposal to provide excellent customer service and solutions Strong ... or technology service and support Strong customer facing communication skills... more |
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| Oct 03 | Test Development Engineering Lead | Flextronics | Plano, TX |
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PRINCIPLE ACCOUNTABILITIES/DUTIES: * Lead the North Americas Industrial Test Development g ... * Possess excellent verbal/written communication, interpersonal and customer-oriented skil... more |
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| Sep 30 | Manager Customer Experience (INSURANCE) | PwC | Chicago, IL |
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customer and market insight euro Align customer service channels, non-sales ... relationship management, sales and customer service/call center functions in... more |
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| Sep 28 | Lead Design Engineer | Flextronics | Plano, TX |
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helps customers design, build, ship, and service electronics products through a ... with components technologies, to optimize customer operations by lowering costs and... more |
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| Sep 22 | Order-to-Cash Customer Service Lead (IRC5243) | Integra Lifesciences | Cincinnati, OH |
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Job Title: Order-to-Cash Customer Service Lead (IRC5243) Profession: Customer Support/Call ... Support Job Title Order-to-Cash Customer Service Lead (IRC5243) Location... more |
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| Aug 31 | Lead Physician Assistant/Nurse Practitioner | Concentra | Bangor, ME |
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on excellence in health, wellness, customer service and a passion for lifestyle change. ... administration and procedures. Superior customer service and ?bed side manner?... more |
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| Aug 12 | Technical Production Lead | Flextronics | Memphis, TN |
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helps customers design, build, ship, and service electronics products through a ... with components technologies, to optimize customer operations by lowering costs and... more |
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| Aug 09 | US IT Operational Quality Lead Manager II | PwC | Tampa, FL |
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IT operational services based on contractual Service Level Agreements (SLA). The ... the art technology-driven methodologies to help you provide quality service to our... more |
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| Jul 29 | Lead Manager- Global Client Operations | T. Rowe Price Group | Baltimore, MD |
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Client Service Professionals (CSP's) to service the on-going investment operational ... a balance between providing quality customer service and mitigating/assuming incremental... more |
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| Apr 21 | Lead Software Development Engineer | Amazon.com | Seattle, WA |
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next massively scaled, distributed Amazon service? Are you interested in learning new ... and machine learning metric analytics? The Service, Website and Issue Management (SWIM)... more |
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