Customer Service Lead jobs - Boston, MA
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| May 27 | Engineering Team Lead/App Studio | Verivo Software | Waltham, MA |
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Engineering Team Lead - App Studio About Verivo Software At Verivo we enable the world's ... using an Agile process to deliver iterative, customer-driven advances. You will use an... more |
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| May 26 | Technical Project Lead | Park Place International | Marlborough, MA |
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and Customer Satisfaction Surveys Ensure all customer and project related data is ... transmitted to the Park Place Technologies Customer Service Center (CSC). Provide... more |
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| May 25 | Service and Support Representative - Quickbase | Intuit | Waltham, MA |
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customer experience through a culture of customer-centric thinking that will ... via phone and email ? Previous experience in customer service, banking, financial services... more |
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| May 25 | Lead Service Specialist - Cambridge | Liberty Mutual Insurance | Boston, MA |
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Liberty Mutual Insurance "Helping people live safer, more secure lives" since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and third largest... more |
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| May 24 | Technical Documentation Lead - Direct Hire | Lighthouse Placement Services | Chelmsford, MA |
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customer input. The Technical Documentation Lead will also attend project meetings on ... to travel frequently to customer site for customer interface. Work with... more |
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| May 24 | Accounting, Finance, Client Services, Office Administrator | Mergis Group, A Division of Spherion | Boston, MA |
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*Possess a sense of urgency in resolving customer concerns. *Possess accurate and ... calls Arrange travel, create expense reports Lead or assist with report production... more |
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| May 23 | Senor Lead Functional Oracle HRMS Business Analyst with some PM skills | Vedainfo | Boston, MA |
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Position: Senor Lead Functional Oracle HRMS Business Analyst with some PM skills Location: ... Jobs key staffing Inc is seeking a Lead Oracle Functional HRMS Consultant to... more |
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| May 23 | Senor Lead Functional Oracle HRMS Business Analyst with some PM skills | Assuren Resources | Boston, MA |
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Position: Senor Lead Functional Oracle HRMS Business Analyst with some PM skills Location: ... Duration: 4+ months to start than extensions Lead Oracle Functional HRMS Consultant to... more |
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| May 22 | Account Manager - Customer Care | September Partners Executive Search | Boston, MA |
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that feedback to insure a positive customer experience. Specific ... You must have solid technical knowledge , experience in sales and/or customer service, sol... more |
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| May 20 | Professional Services Technical Consultant at Autonomy, an HP Company (p) | HP | Boston, MA |
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but may also be required to manage and lead small engagements where pertinent. This ... critical knowledge * Collaborates with customer team participants * Ensures that all... more |
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| May 20 | Lead Compliance Consultant | MetLife | Boston, MA |
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to the Assistant Vice President of Corporate Customer and Client Relations. The incumbent ... improper sale practices and/or sales related service issues. Communicates timely and... more |
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| May 18 | Oracle Projects Accounting-Lead / PrincipalConsultant | Business Services Company | Boston, MA |
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issues (including: growth strategy, customer segmentation, globalization, etc) ... and analyzing it. Proactively understands customer needs & display commitment towards... more |
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| May 18 | APN Nurse Practitioner Perioperative Anesthesia Services (NP) | Beth Israel Deaconess Medical Center | Boston, MA |
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areas of the organization. 5. Customer Service:Ability to provide a high level of ... customer service and staff training to meet customer service standards and expectations... more |
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| May 15 | Admin Services Operations Coordinator | PwC | Boston, MA |
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of the support team, monitoring real time service levels and ensuring schedule ... Assistant Manager (EA/TAM) to resolve any service issues. Also, the BSTC is accountable... more |
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| May 06 | Customer Care Manager | Compuware | Lexington, MA |
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Service Desk to ensure consistently positive customer experiences by providing oversight ... management, project management, customer service, etc) Must possess a proven... more |
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| Apr 29 | Customer Care / Claims Manager | DentaQuest | Boston, MA |
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claims processing, billing system, customer service including the servicing of key ... customer service by monitoring and measuring customer service expectations and... more |
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| Apr 23 | Financial Service Representative - Boston, MA - State Street | American Express | Boston, MA |
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the following: - Exceptional customer service experience required; previous ... Banking, Credit, Customer Service, Customer Service Representative, Finance,... more |
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| Apr 06 | Lead Program Manager | Cadence Design Systems | Chelmsford, MA |
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Program Management (PM) is responsible for managing peoples efforts on programs or projects which involve inter-department and cross-functional teams. This position is focused on... more |
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| Mar 20 | Customer Sales Manager | GlaxoSmithKline (gsk) | Boston, MA |
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of strong relationships with Trade Customer?s Senior Management. Plan, implement ... ? Lead on-going business planning sessions for a major customer, balancing achievement of... more |
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| Mar 18 | Data Lead - Benefits | Mercer | Norwood, MA |
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Data Lead - Benefits-NOR00278 Description Mercer is the global leader for trusted Human ... Wyman, our management consultancy. The Data Lead is responsible for mentoring and... more |
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| Feb 13 | Distribution Customer Experience Officer | Citizens Financial Group | Dedham, MA |
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on customer and/or colleague engagement and service satisfaction Must have a proven track ... knowledge and understanding of voice of the customer and the colleague Ability to lead... more |
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| Jul 20 | Transaction Services FDD Manager | PwC | Boston, MA |
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financial, IT, back office, supply chain and customer management systems and processes. ... industry insight and technology, and customer relationship skills. Our Advisory... more |
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| Jun 29 | Forensics Services Senior Associate | PwC | Boston, MA |
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industry insight and technology, and customer relationship skills. Our Advisory ... of our Advisory practice provide a valuable service to our clients and strive to... more |
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More Job Postings from the Web
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| May 28 | Customer Support Engineer - Industry Leading Cloud Application | Cybercoders | Bedford, MA |
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Leading Cloud Application If you are a Customer Support Engineer with experience ... responding to their questions and service requests Work closely with the... more |
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| May 25 | Customer Care Specialist | Aspentech | Burlington, MA |
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primary responsibility for non-technical customer service requests from AspenTech ... general customer service inquiries * Verify customer entitlement by researching... more |
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| May 25 | Associate Team Lead Job | VWR | Waltham, MA |
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Associate Team Lead Title: Associate Team LeadAssociate Team Lead State/Territory/Province ... of Microsoft Access * Excellent customer service skills; display a... more |
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| May 24 | Customer Service Program Administrator | L-3 Communications | Woburn, MA |
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cost/schedule control to assist customer service financial analyst and program ... for client follow-up, communicate tasks to customer service team and ensure... more |
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| May 24 | Customer Service Manager | Amazon Customer Service | Boston, MA |
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and lead a team of exceptionally driven, customer-obsessed customer service associates ... qualifications listed below: Customer Service ManagerBasic Qualifications*... more |
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| May 23 | Lands' End Canvas Lead (#1163) | Lands' End | Burlington, MA |
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consultants to deliver highest levels of customer service and drive sales. Works as a ... the store management team to lead a positive customer and employee culture and assists in... more |
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| May 23 | Lead, Field Service Desktop Technicians | Island Staffing | Burlington, MA |
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JOB RESPONSIBILITIES/PROJECT TASKS: Provide desk side IT support for customer; some of the ... current and complete Verify with the customer that the problem has been resolved... more |
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| May 23 | Sales Representative / Account Manager / Customer Service | Boston, MA | |
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closely with Central Payment colleagues in Customer Service, Underwriting, Technical ... charismatic, innovative and customer-service oriented. As a representative of... more |
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| May 23 | PCCI Customer Service Engineering - Architect 5 | Philips | Andover, MA |
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Title: PCCI Customer Service Engineering - Architect 5 Location: United ... Other Locations: PCCI Customer Service Engineering - Architect 5... more |
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| May 23 | Project Manager - COBRA Operations Build Lead | Xerox | Boston, MA |
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HR benefits management, finance support, and customer relationship management services for ... Lead: The COBRA Operations Implementation Lead will be responsible for establishing the... more |
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| May 22 | Online Customer Service - Work from Home | Ppd Online Parter | Boston, MA |
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to all company requirements and policies Customer Service Representative-Work from ... required) Completing all company training Customer Service Representative-Work from... more |
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| May 22 | Lead Database Developer Job | Alliance Data Systems | Wakefield, MA |
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Job Title: Lead Database Developer Job ID: 13423 Location: Wakefield,MA, US Full/Part Time ... or related discipline We seek people who are customer service orientated (i.e., who makes... more |
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| May 22 | Merchant Services Account Executive - Leads, Training, Weekly Payout, Monthly Residuals | Flashbanc - Independent Sales Jobs | Braintree, MA |
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About Us: FlashBanc is a leading Merchant Service Provider with offices across the ... & business cards - 24/7 Technical & Customer Support Skills and Qualifications: -... more |
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| May 22 | Operations Lead - Billing & Collections | Arbella Insurance Group | Quincy, MA |
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(Customer Service Only) Assist with creating the daily schedule for the CSRs (Customer Ser ... and training to new and existing customer service representatives. Apply... more |
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| May 22 | Lead Customer Service Associate | People's United Bank | Boston, MA |
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accurate, quick and efficient customer service. Proactively anticipates customer ... Collaborates with Customer Service Manager and/or Financial Service Manager to implement e... more |
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| May 22 | Customer Care Representative I - Andover, MA. 7/9 - 57176 | WellPoint | Andover, MA |
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analysis. Develops and maintains positive customer relations and coordinates with ... address operational challenges and customer service issues. -Provides external and... more |
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| May 22 | Customer Relations Specialist | Thermo Fisher Scientific | Wilmington, MA |
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Requirements: Expertise Customer Service Job Type Full-time Location United ... this position will provide front line customer service, order management and sales... more |
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| May 21 | Food Service Lead | Beth Israel Deaconess Medical Center | Boston, MA |
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of food. 3. May perform manager's customer service duties in the absence of a manager. ... Customer Service:Ability to provide a high level of customer service to patients, visitors... more |
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| May 21 | GREAT Customer Service Manager opportunity!!! | Robert Half Finance & Accounting | Boston, MA |
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Service Manager will report directly to the Customer Service Director and serve as his ... wait time and work flow. The right Customer Service Manager must have management skills,... more |
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| May 21 | Customer Service Administrator | Bruker Daltonics | Billerica, MA |
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We currently have an immediate need for a Customer Service Adminstratorin our ... Education and/or Experience: * High School degree coupled with 2-4 years of customer suppo... more |
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| May 20 | Service Delivery Team Lead Job | Akamai Technologies | Cambridge, MA |
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Service Delivery Team Lead Location: US-MA-Cambridge Posted Date: 4/20/2012 Cost Center: 6 ... professional work experience, such as customer support, web development, or... more |
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| May 18 | Customer Service Support | APN Software Solutions | Lowell, MA |
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at wasif[at]apninc[dot]com Title:Customer Service Support Location: Lowell, MA ... in handling requests and providing customer service, guidance, and semi-complex... more |
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| May 18 | Accenture Management Consulting - CRM Customer Service Operations Resources Utilities Manager - Targeted Locations | Accenture | Boston, MA |
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Actively be engaged in and lead portions of Customer Care assessment/strategy projects, ... Thursday) * Minimum of 5 years experience in Customer Service or Customer Care * Minimum... more |
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| May 18 | Operations Manager ? Customer Service / Non Stock Procurement | Staples | Framingham, MA |
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Operations Manager Customer Service / Non Stock Procurement: 840003 The NSP (Non Stock Pro ... management experience in the fields of customer service and/or specialty procurement... more |
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| May 18 | Customer Care Field Service Market Unit Director | Coca-Cola Refreshments | Waltham, MA |
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leads a CCR Customer Care Market Unit field service organization with responsibility for ... Direct Customer interface. Participation in customer meetings to evaluate service level... more |
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| May 17 | Customer Service Reps for a financial services organization! | Randstad | Boston, MA |
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services organization is searching a for customer service representatives for their ... experience and/or attributes: -1+ years of customer service and/or call center... more |
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| May 17 | Mortgage Loan Customer Service Specialist (Bilingual) | Randstad | Dedham, MA |
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services company in Warwick, RI is seeking Customer Service Representatives with ... The position will be responsible providing customer service in a face-to-face... more |
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| May 17 | IPP Agency Team Lead | Federal Reserve Bank of Minneapolis | Boston, MA |
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Principal Accountabilities: Agency/Customer Implementation - Incumbent is expected to mana ... operations team and customer to coordinate customer testing and implementation. Supplier... more |
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| May 17 | IT Service Desk Lead | Barrett Distribution Centers | Franklin, MA |
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Lead will be responsible for timely accurate customer service focused and properly ... Resolve issues in a timely accurate and customer service focused manner ensuring... more |
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| May 17 | Customer Solutions Representative - Intern | Brightcove | Boston, MA |
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world watch video. Responsibilities Resolve customer cases Create documentation for ... a college degree. Experience in a Customer Service organization or call center. more |
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| May 15 | Customer Service Technician - Medical Equipment Service and Delivery | Universal Hospital Services | Chelmsford, MA |
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Services, Inc. (UHS) is the leading provider of medical equipment management ... outcomes. We provide unmatched world-class service, and offer tools and documentation to... more |
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| May 15 | Acct Admin I, Mutual Funds Cus Job | BNY Mellon | Everett, MA |
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written communication skills. Demonstrated customer service skills are required. ... Jobcode: 16740 Job: Asset Servicing Organization: GFI Client Service... more |
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| May 15 | Lead Office Services Associate | Williams LEA | Boston, MA |
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Lea team delivering exceptional customer service at our client locations. ... written communication skills. * Exceptional customer service skills. * Basic computer... more |
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| May 15 | Customer Service Technician On-Demand Medical Equipment Service and Delivery | Universal Hospital Services | Chelmsford, MA |
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Services, Inc. (UHS) is the leading provider of medical equipment management ... outcomes. We provide unmatched world-class service, and offer tools and documentation to... more |
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| May 14 | CUSTOMER SERVICE JOB X | Boston, MA | |
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Code: CUSTOMER SERVICE JOB 47944 William Raveis Insurance, a rapidly growing, family owned ... Send Resume to: resume@raveisre.com [1] [1] http://customer-supportstaffing.commailto:resu... more |
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| May 13 | ENTRY LEVEL Marketing / Customer Service - IMMEDIATE HIRE | Six10 Marketing | Newton, MA |
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Entry Level Advertising . Marketing . Customer Service - WILL TRAIN - START TODAY WE NEED ... of marketing campaigns and strategies Customer service and client acquisition... more |
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| May 11 | Financial Services Industry - CRM Customer Service Operations Consultant | Accenture | Boston, MA |
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Organization: Management Consulting / Financial Services - Customer Relationship Managemen ... to provide services in Strategy, Analytics, Customer Relationship Management, Finance &... more |
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| May 11 | Customer Relations Specialist | Thermofisher Scientific | Wilmington, MA |
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position will provide front line customer service, order management and sales support ... Three plus years experience in a Customer Service, Order Management or Sales... more |
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| May 11 | Lead Solar Systems Designer | Next Step Living | Boston, MA |
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Job Title: Lead Solar Systems Designer Reports To: Director of Solar Operations ... preferred. o Experience in Customer Service, Data Entry, and Logistics preferred. more |
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| May 10 | CUSTOMER SERVICE REP | Signature Flight | Bedford, MA |
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Company policies and procedures related to customer service standards, ramp, safety and ... information, materials and amenities in the customer service areas. Transport customers... more |
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| May 10 | SAP ISU Delivery Lead/Project Manager | Deloitte Development | Boston, MA |
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Main focus areas will be customer satisfaction, meeting or exceeding agreed-upon service l ... Device/Work Management, and Customer Service. * Work with other... more |
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| May 10 | Application Networking Services (ANS) Customer Support Engineer | Cisco Systems | Boxborough, MA |
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and networking. --Function as technical lead for large customer accounts with ... minimal supervision --Experienced Customer Service Engineer with demonstrated strong... more |
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| May 08 | Service Lead Expert Job | JCPenney | Natick, MA |
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Lead Expert Department Supervisors provide customer service through leadership and ... Division(s). Participate in customer service and sales support activities that... more |
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| May 08 | Customer Engagement Specialist | Mosaic Sales Solutions | Boston, MA |
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Mosaic Sales Solutions is a full-service marketing agency that delivers successful brand ... * Bilingual (English/Spanish) REQUIRED * Customer service and construction experience pref... more |
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| May 08 | Charleston, SC Department Lead/Keyholder | New Balance Athletic Shoe | Boston, MA |
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department. You will provide superior customer service using proper selling ... on our products, store policies, and customer service techniques. You will assist... more |
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| May 07 | Project Manager - COBRA Operations Build Lead | Affiliated Computer Services | Boston, MA |
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HR benefits management, finance support, and customer relationship management services for ... Lead: The COBRA Operations Implementation Lead will be responsible for establishing the... more |
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| May 07 | Team Lead- Site Services (US) | VWR International | Hudson, MA |
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of the onsite SOW related to customer requirements. The Team Lead ... of contact for the customer. The Team Lead can be dedicated to a one customer, one... more |
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| May 02 | Center Lead Project Coord | FedEx | Boston, MA |
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services and activities, to include:Provides customer service by determining appropriate ... services, routes, and ratesEnsures quality customer service is given to customers by... more |
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| May 01 | Center Lead Project Coord | FedEx Office | Boston, MA |
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The Center Lead Project Coordinator delivers a consistent and positive customer experience ... activities, to include: * Provides customer service by determining appropriate shipping... more |
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| Apr 30 | Inventory / Product Control Lead | GE | Lynn, MA |
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control, supply sources, customer service reps and other GE organizations as ... opportunities to decrease inventory, improve customer service levels and reduce total... more |
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| Apr 30 | Lead/Senior Analyst, Global HR Solutions Service Delivery Job | Thomson Reuters | Boston, MA |
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Title: Lead/Senior Analyst, Global HR Solutions Service Delivery ID: HUM00001243 Descripti ... and reporting, manager and employee self-service, and other business... more |
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| Apr 30 | Director of Customer Service | Neighborhood Health Plan | Boston, MA |
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of Customer Service. In this role, you will lead, develop, manage and continuously ... benchmark performance against other service organizations, internal and external. more |
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| Apr 26 | Customer Service | Kforce Finance & Accounting | Quincy, MA |
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the following responsibilities: * Provides customer service support to customers during ... with various internal departments to ensure customer requests are handled appropriately... more |
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| Apr 24 | Customer Service and Ambassador Coordinator | City Year | Boston, MA |
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and Recruitment Coordinator, the Customer Service and Ambassador Coordinator will ... applicants. In addition, the Customer Service and Ambassador Coordinator leads a... more |
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| Apr 22 | Customer Service Specialist | Advocator Group | Wakefield, MA |
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setting and surpassing challenging goals. We lead our clients by seeing challenges as ... *Timely, work, excellent customer service and consistent follow-up *Analytical... more |
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| Apr 21 | IS Lead Engineer | CVS Caremark | Woonsocket, RI |
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training and support to IS Engineers and IS Customer Support teams Requirements: ... Proven experience delivering excellent customer service 7+ years experience working... more |
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| Apr 18 | Retail Sales Lead (Prudential Center - Boston, Massachusetts) | Oakley | Boston, MA |
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is responsible for demonstrating outstanding customer service and leadership on the ... to high standards of service, exceeding customer expectations and leading by example. more |
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| Apr 18 | Ecommerce Fulfillment & Customer Service Manager - Professional Sports Products | That's My Ticket | Medway, MA |
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responsibilities include daily customer service via phone and email, purchasing ... customers. Preferred experience Customer service via phone and email with experience... more |
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| Apr 17 | Customer Service openings | Kmart | Billerica, MA |
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Merchandise Support Lead: Assist management with the training of associates and provide ... responsibilities such as providing excellent customer service, creating feature displays,... more |
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| Apr 14 | Customer Service Representitive | Noble | Rockland, MA |
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provide a high level of customer service, as defined in the Noble Service ... Service will have priority * 1-2 years customer service and sales experience * Able... more |
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| Apr 13 | PT Sales Lead - Burlington Mall - Chico's | Chico's Retail Services | Burlington, MA |
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within fiscal guidelines. 2. Promotes customer service by ensuring associates are ... replenishment. 12. Promotes customer service by ensuring associates are greeting... more |
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| Apr 10 | Infant/Toddler/ Preschool Lead Teacher | Knowledge Learning | Westwood, MA |
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Service. Leads special projects related to customer engagement and customer retention ... and monitoring sales, service, and related customer data. Coaching Leads through example... more |
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| Apr 10 | Infant/Toddler/ Preschool Lead Teacher | Knowledge Universe | Westwood, MA |
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Service. Leads special projects related to customer engagement and customer retention ... and monitoring sales, service, and related customer data. Coaching Leads through example... more |
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| Apr 06 | Financial Services Office - Advisory Senior Manager - Customer Practice | Ernst & Young | Boston, MA |
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and metrics Service offerings include customer strategy development, experience ... structure and lead these comprehensive Customer change programs which encompass... more |
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| Apr 02 | Customer Service Support | Nesco Resource | Lowell, MA |
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in handling requests and providing customer service, guidance, and semi-complex ... needs, requests, etc. Proactively identify service opportunities to exceed customer... more |
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| Mar 31 | Customer Service Lead | Staples | Boston, MA |
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Customer Service LeadLocation:Boston, MA (Store 63-25 Court Street) Location Details ... location Job Description Job Title:Customer Service Lead Position Summary:Primarily... more |
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| Mar 29 | Technical Java Lead | Wolters Kluwer | Waltham, MA |
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Kluwer Financial Services seeks a Technical Lead to provide technical guidance and ... expectations for technical deliverables. Lead the team to resolve critical time... more |
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| Mar 28 | Customer Service Inspector | Management Recruiters of Woodstock | Boston, MA |
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The company is expanding and seeks to add a customer service warranty inspector to the ... Computer skills Strong customer service skills Ability to move and/or lift... more |
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| Mar 26 | Case Manager Reimbursement & Customer Support | Genzyme | Cambridge, MA |
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Job Title: Case Manager, Reimbursement & Customer Support Job Responsibilities/Department ... Ability to multitask, developed customer service skills, can accurately identify the... more |
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| Mar 09 | Senior Customer Sales and Service Associate | Salem Five Cents Savings Bank | Waltham, MA |
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needed. Ideal candidate possesses excellent customer service skills and demonstrated ... needed. Ideal candidate possesses excellent customer service skills, demonstrated sales... more |
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| Mar 09 | Customer Sales & Service Associate | Salem Five Cents Savings Bank | Waltham, MA |
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needed. Ideal candidate possesses excellent customer service skills and demonstrated ... needed. Ideal candidate possesses excellent customer service skills, demonstrated sales... more |
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| Feb 20 | FanFoto Cart Lead- Boston Red Sox | Sharpshooter Imaging | Boston, MA |
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your outgoing personality, quality customer service and salesmanship will gain ... camera equipment along with photography and customer service training. Photography... more |
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| Feb 20 | Customer Engineer II-Greater Boston, MA/Malden/Dedham/Waltham | NCR | Boston, MA |
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of customer operations and high levels of customer satisfaction; Manage customer ... to Associate Customer Engineer and/or Service; Representative/Service Technician... more |
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| Jan 17 | Customer Care Representative | Gazelle | Boston, MA |
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for providing high quality customer service and sales support to our eBay ... changing workplace. * Direct to consumer Customer service experience, in ecommerce a... more |
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| Dec 12 | Customer Service Supervisor | Micro Tech Staffing of Merrimack Valley | Boston, MA |
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Customer service supervisor $22hr. Our client is seeking a supervisor for there customer ... prior experience leading a team of customer service reps. Bachelors degree preferred but... more |
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| Oct 31 | Project Lead/Systems Analyst | CGI Group | Arlington, MA |
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The Project Lead/Analyst must be technically savvy, must be able to assume ownership of mu ... to plan and prioritize work. ? Strong customer service and consultation skills. ?... more |
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| Apr 26 | Senior Customer / Technical Support Specialist (Cloud Software) | Commonwealth Search Group | Boston, MA |
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and oral communication skills, strong customer service experience, and ability to ... the issue : Ability to troubleshoot various customer technical issues using remote access... more |
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