Customer Service Lead jobs - Washington, DC
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Featured Job Postings from the Web
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| May 27 | Sr. Vice President, Product and Marketing | New Customer Services | Sterling, VA |
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new service model andmarketing platform for customer acquisition, engagement and ... with demonstrable success identifying customer requirements and objectives, and... more |
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| May 24 | Lead Technical Consultant - Learning Job | Successfactors | Arlington, VA |
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insights from serving our broad and diverse customer base. Today, we have more than 3,500 ... are defining new frontiers of software-as-a-service. We have extraordinary leadership and... more |
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| May 21 | Customer Service manager/PM | REI Systems | Germantown, MD |
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services solutions company is looking for a Customer Service Mgr/Junior Project manager ... of professional experience as a PM or Tech lead with a strong focus on customer... more |
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| May 17 | Cyber Lead Systems Administrator | Northrop Grumman | Annapolis Junction, MD |
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Essex Operations sector is seeking a Lead Systems Administrator to join our team ... Excellent customer service skills and the ability to capture customer calls in a Trouble T... more |
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| May 14 | Lead Information Assurance / Security Engineer 5 - (TS/SCI) | Northrop Grumman | Chantilly, VA |
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Lead a team of information assurance personnel securing many of our nation's critical ... to provide support to inter-organizational customer contacts Ability to develop... more |
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| May 09 | Lead Installer | AT&T | Columbia, MD |
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onsite support for an important Government customer. Responsibilities will include the installation and maintenance of secure Audio/Video Teleconferencing equipment. Integration... more |
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| May 08 | HP Service Manager Technical Lead | Northrop Grumman | Annapolis Junction, MD |
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The Service Manager Technical Lead will provide technical leadership for a team ... of HP SM. The Service Manager Technical Lead will also coordinate with enterprise... more |
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| May 08 | Project Team Lead CJ | Northrop Grumman | Annapolis Junction, MD |
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a Principal System Engineer and Project Team Lead as part of development project which utilizes a diverse, dynamic workforce, including many experts in their fields. Specific... more |
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| May 08 | Lead Software Engineer 5- (TS/SCI) | Northrop Grumman | Chantilly, VA |
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the logical and systematic conversion of customer and system requirements into total ... all team members. Coordinate across multiple customer organizations, as required. Brief... more |
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| May 08 | Information Sys Project Mgr 3/Lead Cyber Analsyt CJ | Northrop Grumman | Mclean, VA |
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operation of the analyst team in defending customer IT systems and networks, providing ... of cyber-security engineers, analysts, and customer technical staff. Must possess good... more |
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| May 07 | Network Monitoring Lead (DSCS) (CJ) | Northrop Grumman | Beltsville, MD |
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Functional Specialist Network Monitoring Lead to join our team of qualified, diverse individuals. This position will be located in Beltsville, MD. Where will you find innovation... more |
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| May 07 | Technical Lead -Evaluation and Verification Engineer (DSCS) (CJ) | Northrop Grumman | Rosslyn, VA |
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upon contract award, budget, and/or customer approval. For a listing of all Northrop Grumman open positions, please visit our website at http://careers.northropgrumman.com... more |
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| May 07 | Service Executive | AT&T | Oakton, VA |
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complex customer support, ensuring customer service assurance support, and leading the ... expectations * Lead communications with customer through detailed discussions of... more |
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| May 07 | Information Systems Project Manager 3/Lead Cyber Analsyt CJ | Northrop Grumman | Mclean, VA |
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operation of the analyst team in defending customer IT systems and networks, providing ... of cyber-security engineers, analysts, and customer technical staff. Must possess good... more |
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| May 07 | Cyber Penetration Test Lead (DSCS) (CJ) | Northrop Grumman | Rosslyn, VA |
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sector is seeking a Cyber Penetration Test Lead to join our team of qualified, diverse individuals. This position will be located in Rosslyn, VA. Where will you find innovation... more |
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| May 07 | Technical Lead - Cyber Incident Response Tier 2 - Advanced Analysis (DSCS) | Northrop Grumman | Beltsville, MD |
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Systems sector is seeking a Technical Lead - Cyber Incident Response Tier 2 - Advanced Analysis to join our team of qualified, diverse individuals. This position will be located... more |
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| May 04 | Development Lead | Northrop Grumman | Washington, DC |
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Participate and/or lead all project technical reviews, CDRs, PDRs, and other milestone eve ... Experience as a Task/Development Lead in CMMI environment... more |
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| May 04 | Configuration Management Lead | Northrop Grumman | Washington, DC |
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Information Systems sector is seeking a CM Lead to join our team of qualified, diverse ... upon contract award, budget, and/or customer approval. Northrop Grumman... more |
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| Apr 30 | Technical Lead - Cyber Incident Response-Tier 2 (DSCS) | Northrop Grumman | Beltsville, MD |
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Systems sector is seeking a Technical Lead - Cyber Incident Response Tier 2 - Advanced Analysis to join our team of qualified, diverse individuals. This position will be located... more |
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| Apr 26 | Cyber Penetration Test Lead (DSCS) | Northrop Grumman | Rosslyn, VA |
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sector is seeking a Cyber Penetration Test Lead to join our team of qualified, diverse individuals. This position will be located in Rosslyn, VA. Where will you find innovation... more |
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| Apr 26 | Technical Lead - Threat Analyst (DSCS) | Northrop Grumman | Rosslyn, VA |
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sector is seeking a Cyber Threat Analyst Lead to join our team of qualified, diverse individuals. This position will be located in Rosslyn, VA. Where will you find innovation and... more |
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| Mar 28 | State/Local/Education Solutions Architect - Amazon Web Services | Amazon.com | Herndon, VA |
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matter expert on security as it relates to customer applications and services. As a ... Development team in helping to ensure the customer success in building and migrating... more |
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| Feb 29 | Public Sector Customer Relationship Management Analyst Manager | PwC | Mclean, VA |
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industry insight and technology, and customer relationship skills. Through our ... industry insight and technology, and customer relationship skills. Our Advisory... more |
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| Feb 07 | Senior/Lead High Speed SerDes Analog IC Design Engineer | Cadence Design Systems | Columbia, MD |
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final verification and conformance to customer requirements. Candidates background should include extensive experience in successfully leading high speed SerDes designs, have... more |
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| Dec 13 | Technical Trainer/Customer Outreach | Northrop Grumman | Columbia, MD |
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* Bachelors degree and 9 years experience as a Trainer/Customer Outreach Specialist, to in ... customer interaction to the development and customer teams to enhance systems... more |
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| Dec 10 | Technical Customer Service Associate, Tier 2 Escalations, AWS | Amazon.com | Herndon, VA |
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driven, customer focused Customer Service Associates and Premium Support ... * Providing prompt, efficient, detailed, customer-oriented service to AWS customers *... more |
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More Job Postings from the Web
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| May 29 | Project Lead/Systems Analyst Job | CGI | Arlington, VA |
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Job Order: J1011-1713 - Permanent Full Time Title: Project Lead/Systems Analyst Category: ... plan and prioritize work. - Strong customer service and consultation skills. - Passionate... more |
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| May 29 | Business Intelligence / Web Operations + Support Lead | Verizon Wireless | Ashburn, VA |
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procedures. Provides quality customer service. Proactively communicates status ... Database. The role of Operations Support Lead delivers comprehensive, high-quality... more |
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| May 29 | SOA Integration Lead | General Dynamics Information Technology | Columbia, MD |
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with application developers, managers and customer application experts to ensure that ... infrastructure through the creation of service level agreements; leads the... more |
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| May 28 | Best Buy Mobile Lead Sales Consultant - SAS | Best Buy | Woodbridge, VA |
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contracts and warranties and receiving customer payments, cash and credit card/check ... job responsibilities including customer service and selling. - Supervise Sales... more |
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| May 28 | Center Customer Service Assoc | FedEx | Arlington, VA |
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customer service, including anticipating customer needs, suggesting alternatives and ... FedEx Office Quality initiativesJob ID: 2012-67863JobTitle: Center Customer Service... more |
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| May 27 | Sr Dir, Global Services Lead | EMC | Mclean, VA |
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a global leader in enabling businesses and service providers to transform their ... their operations and deliver IT as a service. Role: Serves as the overall leader... more |
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| May 27 | Customer Service Rep 2 | McKesson - Empowering Healthcare | Savage, MD |
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with customers, company sales and/or service representatives to handle a variety ... problems. Minimum Requirements 1+ years customer service experience Additional... more |
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| May 26 | Customer Service Lead | Johns Hopkins University - APL | Columbia, MD |
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Washington, DC is seeking a Customer Service Lead. Job Summary: Lead security ... experience. Demonstrated leadership skills, customer service skills, experience... more |
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| May 24 | Customer Care Supervisor | Xerox | Washington, DC |
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HR benefits management, finance support, and customer relationship management services for ... Ensures productivity meets or exceeds service and quality standards. Develops... more |
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| May 24 | Customer Care Supervisor | Affiliated Computer Services | Washington, DC |
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HR benefits management, finance support, and customer relationship management services for ... Ensures productivity meets or exceeds service and quality standards. Develops... more |
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| May 24 | Customer Service Manager | Capstone | College Park, MD |
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Corporation is currently seeking a Customer Service Manager at our client site in College ... (ITIL) knowledge required. * Experience in Customer Service, Remedy system usage, IT,... more |
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| May 23 | Part Time Sr. Customer Assistance Representative | Enterprise Rent-A-Car | Arlington, VA |
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The ideal candidate should demonstrate strong customer service/administrative skills and s ... assigned * Provide a high level of customer service by assisting customers and assessing... more |
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| May 23 | Customer Service Operations Manager | Hill-Rom Services | Washington, DC |
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to review financial and profitability goals, customer service plans and growth ... planned expense targets. Maintain excellent customer satisfaction throughout full service... more |
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| May 22 | Resident Concierge Team Lead: M-F 7a-3p | Archstone | Washington, DC |
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have exceptional people skills and customer service abilities. Flexibility and a ... * Exceptional communication, customer service and people skills * Previous... more |
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| May 22 | Online Customer Service - Work from Home | Ppd Online Parter | Alexandria, VA |
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to all company requirements and policies Customer Service Representative-Work from ... required) Completing all company training Customer Service Representative-Work from... more |
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| May 22 | Operations and Support Lead | CGI Group | Herndon, VA |
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As the team lead for Operations & Support, this member would be responsible for providing ... This member must have excellent customer service skills to deal with multiple vendors... more |
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| May 21 | Client Engagement Manager Team Lead | CIGNA | Washington, DC |
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-Refer client service issues, administrative functions, eligibility/claim issues, and bill ... Services, Client Advocacy Team (Client Service Executive), Customer Service Claim... more |
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| May 18 | Customer Engagement Specialist | Mosaic Sales Solutions | Washington, DC |
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may be a perfect opportunity for you. The Customer Engagement Specialist will be ... etc. * Bilingual preferred. * Customer service and construction experience... more |
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| May 18 | Accenture Management Consulting - CRM Customer Service Operations Resources Utilities Manager - Targeted Locations | Accenture | Washington, DC |
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Actively be engaged in and lead portions of Customer Care assessment/strategy projects, ... Thursday) * Minimum of 5 years experience in Customer Service or Customer Care * Minimum... more |
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| May 18 | Part Time Customer Service Associate | Grainger | Springfield, VA |
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Position Description The Customer Service Associate works through multiple service channel ... provide a high level of customer service, as defined in the Grainger Service... more |
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| May 17 | Customer Service openings | Sears Roebuck and Co | Waldorf, MD |
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Cashier Lead: Responsible for assisting the Assistant Store Manager in executing the ... of work activities such as managing customer flow, coordinating and providing... more |
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| May 16 | Service Management Lead Job | Unisys | Reston, VA |
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The Service Management, Quality, and Risk Lead will report to the Program/Project Manager ... with a customer to develop appropriate Service Level Agreements/Requirements and... more |
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| May 16 | Customer Service/ Appointment Setting - Health/ Nutrition/ Weight Loss | Weightnot | Vienna, VA |
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Experience with retail sales/service or front desk position in operations (such as health club or medical office) is helpful.The secret to joining this team is to have excellent... more |
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| May 15 | Customer Service - Customer Care Specialist | Astrum Solar | Annapolis Junction, MD |
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quote in minutes on our Solar Calculator.Customer Service - Customer Care SpecialistWe ... customer support to our rapidly growing customer base. Our customer relationships... more |
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| May 15 | Customer Service Channel Mgt- Contact Center | Verizon | Ashburn, VA |
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contract compliance * Proven experience in customer service, system requirements and ... * 5 years Customer Service Contact Center and/or Offline Customer Service center /Sales *... more |
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| May 15 | Customer Service Channel Mgt-Technical Support | Verizon | Ashburn, VA |
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contract compliance * Proven experience in customer service, system requirements and ... * 5 years Customer Service Contact Center and/or Offline Customer Service center /Sales *... more |
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| May 14 | Per Diem / Medical Screening Lead - Baltimore, MD Washington, DC or Alexandria, VA | UnitedHealth Group | Washington, DC |
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paperwork gathered at the event. The Team Lead position holds responsibility for the ... efficiently, effectively and with excellent customer service as well as with excellence... more |
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| May 14 | Sr. Vice President of Product and Marketing | N.E.W. Customer Service Companies | Sterling, VA |
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new service model and marketing platform for customer acquisition, engagement and ... Formulate and execute effective, measurable customer retention and acquisition strategies... more |
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| May 14 | Customer Service Clerk RF | LexisNexis | Alexandria, VA |
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LexisNexis is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law... more |
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| May 11 | Financial Services Industry - CRM Customer Service Operations Consultant | Accenture | Washington, DC |
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Organization: Management Consulting / Financial Services - Customer Relationship Managemen ... to provide services in Strategy, Analytics, Customer Relationship Management, Finance &... more |
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| May 11 | Lead Web Application Administrator Job | Successfactors | Arlington, VA |
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Location: United States - VA - Arlington Seeking a Lead Web Application/Systems Administra ... The person applying for the role of Lead Web Application/Systems Administrator is expected... more |
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| May 10 | Customer Service Rep | Patterson Dental | Laurel, MD |
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Customer Service Rep Job Posting Category: Customer Service State: Maryland City: Laurel ... department under guidance of lead customer service representative *... more |
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| May 09 | Customer Service Lead - Athleta - M Street Georgetown | Gap | Washington, DC |
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Title: Customer Service Lead - Athleta - M Street Georgetown Location: US-DC-WASHINGTON ... are provided service in accordance with customer service policies and cashier... more |
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| May 09 | Customer Service Sales Rep | Senior Life Insurance Company | Washington, DC |
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Sales Professionals who are self motivated, customer service oriented individuals to ... posses an active Life license Benefits: Lead Program Health benefits (based on... more |
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| May 09 | Center Customer Service Coord | FedEx | Washington, DC |
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Process.Overview: The Center Customer Service Coordinator (CSC) delivers a ... FedEx Office Quality initiativesJob ID: 2012-67246JobTitle: Center Customer Service... more |
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| May 08 | Lead Field Service Engineer | Mindseeker | Washington, DC |
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a resolution report to management andor customer Ability to document solutions with MS Office products Specifically Word Excel Visio and Project Ability to effectively communicate... more |
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| May 08 | Cyber Solutions Network Customer Engagement Manager, Lead Job | Booz Allen Hamilton | Mclean, VA |
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Network Customer Engagement Manager, Lead-01118983 Description Key Role: Act as ... customer in preparation of the external customer visit. Ensure that Booz Allen... more |
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| May 08 | Service Lead Expert Job | JCPenney | Springfield, VA |
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Lead Expert Department Supervisors provide customer service through leadership and ... Division(s). Participate in customer service and sales support activities that... more |
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| May 08 | Senior Java Developer/Customer eService Project | Xscion Solutions | Washington, DC |
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Senior Java/J2EE Developer/Customer eService Project 6+ Months Consulting, Probable Extens ... for a Senior Java Developer. Background: Customer eService is a portal enabling... more |
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| May 07 | Sales Representative / Account Manager / Customer Service | Gaithersburg, MD | |
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closely with Central Payment colleagues in Customer Service, Underwriting, Technical ... charismatic, innovative and customer-service oriented. As a representative of... more |
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| May 07 | Lead Teller - Mt. Vernon Triangle/City Vista, DC Job | Capital One | Washington, DC |
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service standards to ensure a quality customer experience-every customer, every ... teller customer interactions to ensure customer focused behaviors/service standards... more |
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| May 04 | Lead Field Service Engineer Job | SAIC | Washington, DC |
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Lead Field Service Engineer (Job Number:306576) Description: JOB DUTIES/RESPONSIBILITIES: ... be expected to perform duties of technical lead for small and medium sized network... more |
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| May 03 | Sr Client Service Rep Customer Service | Maximus | Mclean, VA |
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skills; strong customer service skills; MAXSTAR and or/ electronic ... manner Personal/Soft Skills: Excellent customer service, organizational,... more |
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| May 03 | Warehouse/Customer Service Manager | Dj Bennett | Washington, DC |
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Job Description: Warehouse & Customer Service Manager Washington, DC Based Ecommerce ... company looking for full-time warehouse & customer service manager with 3 years of... more |
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| May 03 | IT Customer Desk Support | HP Careers | Washington, DC |
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Relationship: -Maintain a high level of customer satisfaction by clarifying customer ... Respond to service, product, technical, and customer relations questions. Teamwork: -Lead... more |
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| May 02 | Lead Desktop Engineer | Corporate Brokers | Washington, DC |
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carries an especially strong customer service component. Responsibilities include ... * Lead the technological direction and implementation of PC/Mac hardware standards, softwa... more |
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| May 01 | Customer Service openings | Kmart | Fairfax, VA |
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Customer Service & Sales Lead: Assist management with the training of associates and ... responsibilities such as providing excellent customer service, creating feature displays,... more |
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| May 01 | Technical Lead - Technical Security Services (DSCS) | Northrop Grumman | Rosslyn, VA |
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Northrop Grumman Information Systems sector is seeking an Enterprise Technology Assessment Specialist to join our team of qualified, diverse individuals. This position will be... more |
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| May 01 | Deputy Chief, Customer Services Support | Washington Metroplitan Area Transit Authority | Washington, DC |
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Service Level Agreements for the Customer Service Center services and critical ... where to invest within the Customer Service Center to ensure customer... more |
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| Apr 30 | Customer Service Lead | Johns Hopkins University/applied Physics Lab | Laurel, MD |
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Washington, DC is seeking a Customer Service Lead. Job Summary: Lead security ... experience. Demonstrated leadership skills, customer service skills, experience... more |
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| Apr 29 | Onsite Records Lead- Law Firm | Document Technologies | Washington, DC |
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Expected to uphold the Standards of Service and best practices developed by DTI ... needs are met Exhibit excellence in customer service and the ability to serve... more |
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| Apr 25 | Customer Service Lead | John Hopkins University Applied Physics Laboratory | Laurel, MD |
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Washington, DC is seeking a Customer Service Lead. Job Summary: Lead security ... experience. Demonstrated leadership skills, customer service skills, experience... more |
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| Apr 25 | Call Center Team Lead | VIP Communications | Ashburn, VA |
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Ideal candidates will have strong customer service background, must be detail oriented ... multi-task computer applications. Our Customer Service Center Team Lead will be... more |
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| Apr 19 | QA Lead Engineer | Helios HR | Washington, DC |
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an exciting full-time opportunity for a QA Lead Engineer. This newly created position ... support staff, and customers in the service of quality and performance of... more |
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| Apr 17 | Test Lead/Manager | IBM | Washington, DC |
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technical skills in an internal or external customer billable services implementation ... Need a strong experienced Test Manager / Leader to lead a multi-year test effort, and comp... more |
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| Apr 16 | Center Customer Service Assoc | FedEx Office | Washington, DC |
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The Center Customer Service Associate (CSA) delivers friendly, polite, and expert service ... friendly, polite, and expert customer service, including anticipating customer... more |
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| Apr 13 | Customer Service Manager Non-Exempt - bloom | Food Lion | Fairfax, VA |
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Position. Accountable for achieving desired customer experience, extraordinary service ... a Service Center Lead associate to staff the customer service counter and/or KIOSK... more |
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| Apr 12 | Project Manager/Service Delivery Lead - Hanover, MD - Top Secret Clearance Required | Computer Sciences Corporation (CSC) | Hanover, MD |
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The Service Delivery/Project Manager shall be experienced in providing leadership and management of a multidisciplined integrated team. Technical background required, preferably... more |
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| Apr 12 | Customer Service Specialist I Copy & Print Depot | Office Depot | Merrifield, VA |
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in-store and on the phone customer service experience for customers requiring ... is necessary Previous sales/customer service experience is considered an asset... more |
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| Apr 10 | Cloud Management Lead - MidAtl | Appirio | Washington, DC |
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that support a single customer. Strategic Service Monitor monthly SLA Reports Provide ... additional opportunities for enhanced service Analyze break/fix service levels... more |
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| Apr 09 | Settlement Operations Sr (Default Servicing Management Lead) | Freddie Mac | Mclean, VA |
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Represents the organization as the principal customer contact on contracts and often ... leadership role. Interacts with senior customer personnel on significant technical... more |
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| Apr 05 | Customer Service Rep 2 | McKesson | Savage, MD |
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Responsible for interfacing with customers, company sales and/or service representatives t ... 1+ years customer service experience Additional Knowledge & Skills Customer Service Repres... more |
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| Mar 31 | Customer Service Lead | Staples | Washington, DC |
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Customer Service LeadLocation:Washington, DC (Store 218-1250 H Street N.W.) Location ... location Job Description Job Title:Customer Service Lead Position Summary:Primarily... more |
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| Mar 15 | Program Services Lead, Child Welfare | ICF International | Fairfax, VA |
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Job Description Program Services Lead, Child Welfare ? (Job Number: 107340) Description ... Team on program content issues for customer service, product development, web,... more |
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| Feb 27 | PT Sales Lead - Union Station - Chico's | Chico's Retail Services | Washington, DC |
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within fiscal guidelines. 2. Promotes customer service by ensuring associates are ... replenishment. 12. Promotes customer service by ensuring associates are greeting... more |
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| Feb 08 | Service Desk Technician Lead | DMI | Alexandria, VA |
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seeking to hire Service Desk Technician Lead for a DOD customer on a long-term ... strong communication and excellent customer service skills REQUIRED QUALIFICATIONS:... more |
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| Jan 13 | Customer Service Specialist II Copy & Print Depot (CPD) | Office Depot | Fairfax, VA |
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in-store and on the phone customer service experience for customers requiring ... Other Information: 1-2 years of sales/customer service experience is required,... more |
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| Dec 15 | Data Services Solutions Lead | Ustas Technologies | Rockville, MD |
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Title Data Services Solutions Lead This position is for a senior technical lead in ... o Strong ability to focus on understanding customer needs o Proven experience providing... more |
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| Nov 28 | TEST ENGINEER, LEAD Job | CACI International | Washington, DC |
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TEST ENGINEER, LEAD (51619) Engineering - Engineer USA-DC-Washington USA-Missouri, ... allocation, Required Qualifications: Customer-service and goal oriented. Excellent... more |
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| Nov 16 | IT PROJECT LEAD | Adecco | Capitol Heights, MD |
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switches, modems, cabling and Internet service providers.Recommend and implement ... troubleshooting skills as well as superb customer service skills.Requires working... more |
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| Oct 31 | Director, Client Integration | New Customer Service Companies | Sterling, VA |
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Primary Function: The Director of Client Integration will work with senior management to identify and manage current and future client implementation projects that will support... more |
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| Aug 16 | Customer Service ? Sales Associate | Minuteman Press | Chantilly, VA |
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clients and strive to provide the utmost in customer service and client satisfaction. Do ... High school diploma or GED equivalent Prior customer service experience required... more |
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| Jul 11 | Financial Services - Customer Solutions, Associate | Booz and Company | Mclean, VA |
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* Sales Lifecycle and workflows * Service/Customer Care Lifecycle and workflows * ... in Customer Centric Programs * CRM/MDM/Customer Centricity organizational assessment... more |
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| Jun 06 | Customer Service Lead | Jo-Ann Fabric and Craft Stores | Columbia, MD |
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We are currently seeking Customer Service Lead Leads team at the front end (Customer ... Experience: Previous experience in customer service environment preferred. Basic... more |
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